Biddy Adams
N Las Vegas
Summary
Compassionate healthcare support professional known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes. Excel in problem-solving and team leadership, ensuring smooth operations in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Real Estate Agent
Realty One Group
01.2021 - Current
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Show property to clients, negotiating and arranging real estate transactions
- Public relations, marketing, accounting, multi-tasking
- Experience in new home sales and resale.
- Responded promptly to client inquiries via phone or email.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Maintained updated knowledge of local real estate markets.
Graduate Student
Grand Canyon University
01.2015 - 12.2018
- Collecting and analyzing evidence and information pertinent to improving patient safety, clinical processes and health outcomes
- Emphasis on conceptual, analytical and application skills necessary to manage a health care organization
- Healthcare business analysis
- Contemporary healthcare delivery models, legal and ethical healthcare principles, healthcare policies and economics, research methods, analysis and utilization
- Structure, dynamics and effectiveness of an organization
- Styles of leadership and leadership development
- Collaborated with peers to develop innovative solutions for educational challenges.
- Implemented strategies to take advantage of new opportunities.
Teaching Assistant
UNLV
01.2011 - 01.2015
- Teaching assistant for marriage family therapy 350 & 225, Personal Growth 140, Anatomy and Physiology Lab 223
Marketing Coordinator/ Sales Administrator
Navada Title Company
01.2007 - 01.2010
- Reporting to the VP-Marketing - Full responsibility for organizing, scheduling and tracking of classes to meet continuing education requirements of real estate agents and others
- Generating specialty reports through research of residential and farm properties for Realtors and management personnel
- Vendor control and product analysis, including inventory monitoring for office staff needs
- Multi-line phone system, organization, spreadsheets, deadline completions
Owner/ Operator
Acqua Dolce Day Spa
San Diego
01.2004 - 12.2009
- Company Overview: San Diego, CA
- Customer Service training for new hire and existing spa staff
- Managing, planning, and appraising Spa operations
- Managed business payroll, accounts A/P and A/R, inventory and marketing
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Mitigated business risks by working closely with staff members and assessing performance.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Delivered excellent customer service to clients and fellow employees.
- Created marketing strategies to drive revenue and increase brand visibility.
- Delegated work to staff, setting priorities and goals.
Real Estate Agent
Liberty Realty
Las Vegas
01.2006 - 01.2008
- Company Overview: Las Vegas, NV
- Customer service, administrative abilities, organizing and arranging client data and files
- Show property to clients, negotiating and arranging real estate transactions
- Public relations, marketing, accounting, multi-tasking
- Experience in home sales and re sales and loan products
- Las Vegas, NV
Medical Laboratory Assistant III
University of California in San Diego
San Diego
01.2001 - 01.2004
- Company Overview: San Diego, CA
- Microbiological testing to isolate and identify bacteria, viruses, fungi, and parasites
- Multiple stains and general cultures
- MIC and AFB culture-smear isolation
- Data entry, maintenance, and recording of HIV and Hepatitis C studies for UC campuses throughout the state of California
- San Diego, CA
- Utilized Laboratory Information Systems (LIS) for the entry and retrieval of patient data, improving efficiency.
- Ensured compliance with all relevant regulations related to quality assurance standards.
- Used appropriate collection and processing procedures to avoid inadequate specimens and promote reliability of blood products.
Education
Master of Science - Health Care Administration
Grand Canyon University
Phoenix, AZ01.2018
Bachelor of Arts - Psychology, Pre-medical studies
University of Las Vegas Nevada
Las Vegas, NV01.2014
Undergraduate coursework - psychology and biology
College of Southern Nevada
Las Vegas, NV01.2009
General education - science emphasis
San Diego Community College
San Diego, CA01.2004
Skills
- Customer service
- Business management
- Training
- Organizational skills
- Communication skills
- Excel
- Word
- Multi-line phone systems
- Inventory control
- Dispatching
- Product analysis
- Scheduling procedures
- Research techniques
- Fluent in Spanish
- Excellent teamwork
- Real estate transactions
- Market analysis
- Negotiation techniques
- Client relationship management
- Team collaboration
- Problem solving
- Leadership development
- Strong organizational skills
Accomplishments
- Psi Chi international Honor Society
- Golden Key International Honor Society
- Phi Theta Kappa International Honor Society
Timeline
Real Estate Agent
Realty One Group
01.2021 - Current
Graduate Student
Grand Canyon University
01.2015 - 12.2018
Teaching Assistant
UNLV
01.2011 - 01.2015
Marketing Coordinator/ Sales Administrator
Navada Title Company
01.2007 - 01.2010
Real Estate Agent
Liberty Realty
01.2006 - 01.2008
Owner/ Operator
Acqua Dolce Day Spa
01.2004 - 12.2009
Medical Laboratory Assistant III
University of California in San Diego
01.2001 - 01.2004
Master of Science - Health Care Administration
Grand Canyon University
Bachelor of Arts - Psychology, Pre-medical studies
University of Las Vegas Nevada
Undergraduate coursework - psychology and biology
College of Southern Nevada
General education - science emphasis
San Diego Community College
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