Summary
Overview
Work History
Education
Skills
Timeline
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Bih NEBA

Fort Worth

Summary

Dynamic Case Manager with a proven track record at TDCJ, adept at problem-solving and client advocacy. Successfully coordinated care plans, enhancing client outcomes through effective case documentation and collaboration with community organizations. Skilled in crisis intervention, ensuring clients received essential resources and support for improved well-being.

Overview

14
14
years of professional experience

Work History

Case Manager

TDCJ
05.2023 - Current
  • Coordinated individual care plans to address client needs and facilitate access to resources.
  • Monitored client progress and adjusted services based on evaluations and feedback.
  • Collaborated with community organizations to enhance service delivery and support systems.
  • Conducted comprehensive assessments to identify barriers impacting client outcomes.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, fostering informed decision-making regarding their care options.
  • Maintained accurate case documentation ensuring compliance with organizational standards.
  • Provided crisis intervention and conflict resolution strategies in high-pressure situations.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
  • Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
  • Negotiated with landlords and housing agencies to secure stable housing for clients, significantly reducing homelessness.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.

Nursing Assistant

Parkview Memorial Hospital
01.2023 - 09.2023
  • Assisted nursing staff in administering patient care and monitoring vital signs.
  • Facilitated patient mobility by assisting with transfers and ambulation exercises.
  • Maintained cleanliness and organization of patient areas to ensure safety and comfort.
  • Documented patient information accurately in electronic health records for effective communication.

Warehouse Associate

UPS
06.2022 - 05.2023
  • Operated material handling equipment to efficiently transport packages within warehouse.
  • Inspected shipments for accuracy and completeness, ensuring quality control standards met.
  • Collaborated with team members to optimize workflow and minimize delays during peak operations.
  • Assisted in inventory management by tracking stock levels and conducting regular cycle counts.

Lead Teacher

Ministry Of Secondary Education Cameroon
08.2011 - 04.2022
  • Developed engaging lesson plans aligned with curriculum standards.
  • Facilitated classroom activities to promote student participation and learning.
  • Assisted in assessing student performance and providing constructive feedback.
  • Collaborated with colleagues to create a supportive learning environment.
  • Implemented classroom management strategies to maintain discipline and order.
  • Participated in professional development workshops to enhance teaching skills.
  • Communicated effectively with parents regarding student progress and concerns.

Education

Masters In Education - Education

Higher Teachers Training College
Maroua Cameroon
07.2016

Bachelor - Education

Higher Teacher's Training
Maroua Cameroon
07.2014

Bachelor Of Applied Arts - Faculty of Letters And Human Sciences

University of Dschang
West, Cameroon
02.2011

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Email and telephone etiquette
  • Client advocacy
  • Case planning
  • Records management
  • Data entry and analysis

Timeline

Case Manager

TDCJ
05.2023 - Current

Nursing Assistant

Parkview Memorial Hospital
01.2023 - 09.2023

Warehouse Associate

UPS
06.2022 - 05.2023

Lead Teacher

Ministry Of Secondary Education Cameroon
08.2011 - 04.2022

Masters In Education - Education

Higher Teachers Training College

Bachelor - Education

Higher Teacher's Training

Bachelor Of Applied Arts - Faculty of Letters And Human Sciences

University of Dschang

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Bih NEBA