Bijilson K V
IT Specialist /IT Administrator,DA
Summary
Highly skilled IT Technician with 12 Years background in troubleshooting, software and hardware installation, and network support. Display strong abilities in problem-solving, customer service, and technical communication. Proven track record of enhancing system performance and reducing downtime across various work settings. Known for adapting quickly to new technologies and mastering innovative tools.
Overview
12
12
years of professional experience
Work History
IT Specialist
Al Mina Qatar
Doha
01.2015 - 01.2023
- Provided remote assistance using various tools like TeamViewer or Any Desk.
- Performed regular maintenance activities on desktops and laptops such as virus protection, disk cleanup.
- Resolved LAN and WAN related problems by configuring routers, switches,
- Assisted users in setting up their email accounts on Outlook or other mail clients.
- Configured, installed and troubleshooted desktop systems, laptops and peripheral devices such as printers.
IT Consultant
Times Of India(On Contract)
Bangalore
01.2014 - 01.2015
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
- Recorded systems information and documented design specifications and installation instructions.
Desktop Engineer
Page Industries Limited
Bangalore
01.2013 - 01.2014
- Created user accounts, set up email accounts, and provided initial training to new employees on basic computer operations.
- Diagnosed hardware problems using diagnostic tools and replaced defective components when necessary.
Desktop Engineer
Yokogawa
Bangalore
01.2011 - 01.2012
- Ensured proper backup of critical data in accordance with corporate guidelines.
- Collaborated with other departments such as IT Security or Network Administration teams when needed.
- Monitored system performance and troubleshot network connectivity issues.
- Established procedures for handling sensitive data according to security protocols.
- Performed regular maintenance tasks including patch management, virus scans, disk cleanups.
Education
MCITP -
Netlabs
Kannur01.2011
Bachelor Of Arts -
Kannur University
Kannur01.2010
Skills
- System Configuration
- Server Management- Windows 2008,2012,2016,2019
- Application support
- Hardware and software installation
- Hardware upgrades
- Software Licensing
- Printers, scanners, and IP Phones Configuration
- Data Recovery
- Network Administration
- End-user support
- Vendor coordination
- Diagnosing issues
- Device configuration
- Documentation
Personal Information
- Title: System Admin
- Date of Birth: 1988
- Nationality: India
Languages
- English, Advanced
- Hindi, Advanced
- Malayalam, Native
- Tamil, Intermediate
- Kannada, Intermediate
Timeline
IT Specialist
Al Mina Qatar
01.2015 - 01.2023
IT Consultant
Times Of India(On Contract)
01.2014 - 01.2015
Desktop Engineer
Page Industries Limited
01.2013 - 01.2014
Desktop Engineer
Yokogawa
01.2011 - 01.2012
MCITP -
Netlabs
Bachelor Of Arts -
Kannur University
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