Bilal Rana
Lee's Summit,MO
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Pokesan Sushi
07.2019 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
KokoThai
Server
01.2018 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server
Ruins Pub
03.2017 - 01.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Science - Business Administration
Johnson County Community College
Overland Park, KS05.2007
High School Diploma -
Olathe East Sr High School
Olathe, KS05.2005
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Safe Food Handling
- Menu Memorization
- Service prioritization
- Order Accuracy
- Food sales and promotion
- Warm and Friendly
- Reliability
- High Energy and Stamina
- Cool Under Pressure
- Transactions and Cash Handling
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Server
Pokesan Sushi
07.2019 - 08.2023
KokoThai
Server
01.2018 - 05.2019
Server
Ruins Pub
03.2017 - 01.2018
Associate of Science - Business Administration
Johnson County Community College
High School Diploma -
Olathe East Sr High School
Similar Profiles
Thanida SiriwongtrakulThanida Siriwongtrakul
Waitress at Silathai & Sushi, Tasia, Lemongrass Sushi Thai tapas, iThai & SushiWaitress at Silathai & Sushi, Tasia, Lemongrass Sushi Thai tapas, iThai & Sushi
Berlian HochiaBerlian Hochia
Sushi Artisan at Sushi SushiSushi Artisan at Sushi Sushi
Thi AN BINH DANGThi AN BINH DANG
Point of Sale Associate at SUSHI SUSHI 2 SOUTHLANDPoint of Sale Associate at SUSHI SUSHI 2 SOUTHLAND
Marra MorrisMarra Morris
Personal Shopper at WalmartPersonal Shopper at Walmart
Jackson WichmanJackson Wichman
Lifeguard at City Of Lees SummitLifeguard at City Of Lees Summit