Hardworking professional with experience in sales and customer service. Excellent communicator with strong interpersonal and problem-solving skills. Proven ability to build relationships with customers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Independent Licensed Health Agent
Assurance
Remote
10.2023 - Current
As an independent licensed health agent, provided comprehensive guidance to numerous clients regarding their health plans, effectively enhancing both satisfaction and retention rates.
Licensed Michigan Realtor
5th Ave
Troy, MI
01.2022 - Current
Orchestrate real estate transactions, employing comprehensive market analysis for informed decisions
Expand client base and nurture sales opportunities through various channels, including internet leads.
Realtor
Robert Slack LLC
Fort Lauderdale, FL
02.2023 - 06.2023
Assumed the role of a buyer agent for Robert Slack's mega team, assisting clients in finding ideal properties
Implemented marketing strategies, including virtual reality property tours
Expanded client base and explored sales opportunities through internet leads.
Loan Officer/CSR
Mortgage
Southfield, MI
03.2021 - 03.2022
Guided numerous borrowers through refinancing processes, resulting in a notable increase in closed loan applications
Generated qualified leads through targeted cold calling efforts, contributing to increased monthly loan disbursements.
Inside Sales Agent
Network Capital Funding Corporation
Miami, FL
11.2020 - 01.2021
Conducted cold calls to generate warm leads and ensure thorough qualification
Prepared leads for handoff to loan officers for further processing.
Manager/Owner
Shawarma Kingz
Plantation, FL
08.2019 - 10.2020
Implemented cost-saving measures, resulting in reduced operational expenses while maintaining service quality
Led a team of staff members, fostering a positive work environment that contributed to improved customer satisfaction ratings.
Service Advisor/Vehicle Sales
Benztek Mercedes Benz Specialist
Garden City, MI
05.2018 - 07.2019
Provided exceptional customer service as a service advisor and vehicle salesperson
Contribute to increased service bookings and vehicle sales.
Diamond Grader /Jewelry Consultant
Platinum Exchange & Jewelry
Detroit, MI
08.2011 - 04.2018
Evaluated and graded numerous diamonds, ensuring accurate assessments and driving increased sales conversions
Offered tailored jewelry advice to clients, resulting in improved customer satisfaction scores and repeat business.