Summary
Skills
Work History
Education
Certification
Languages
Generic

Bilan Frye

Grand Forks,ND

Summary

Reliable and adaptable professional with hands-on experience at Chick-fil-A. Skilled in bilingual customer engagement and fostering safe, efficient work environments. Currently pursuing a degree in Aviation Safety and Operations with minors in Linguistics and Spanish at the University of North Dakota, known for its exceptional aviation safety program. Proven collaborator and trainer, dedicated to cultivating teamwork and upholding strong safety practices. Eager to apply communication skills and safety knowledge to the aviation industry.

Skills

  • Foreign language skills
  • Optimistic Outlook
  • Collaborative decision-making
  • Workplace Safety
  • Customer Support
  • Dependable and reliable

Work History

Front of House Employee

Chik Fil A
Grand Forks, ND
07.2024 - Current
  • Collaborated with team members to maintain smooth operations, ensuring task completion and higher customer satisfaction.
  • Demonstrated adaptability and problem solving skills by managing unexpected challenges during peak hours.
  • Provided bilingual customer service in both English and Spanish, ensuring clear communication and resolution of misunderstandings to enhance guest experience and safety.
  • Trained new employees on operational procedures while emphasizing attention to detail and adherence to safety standards.
  • Consistently upheld a safe and tidy workspace by identifying and eliminating potential hazards.

General Merchandise

Target
Grand Forks, ND
03.2021 - 03.2024
  • Collaborated with team members to enhance visual merchandise displays and drive customer engagement.
  • Manage inventory levels to ensure product availability and minimize stock discrepancies.
  • Aided guests in discovering what they needed, while providing clear helpful responses to their questions.
  • Safely mitigated risks by resolving hazards that could endanger guests.
  • Gained experience working across five different departments within the store.

Education

Bachelor of Science - Aviation Safety And Operations

University of North Dakota
Grand Forks, ND
05-2027

Minor in Linguistics And Spanish

University of North Dakota
Grand Forks, ND
05-2027

High School Diploma -

Red River High School
Grand Forks, ND
05-2021

Certification

  • OSHA 30-hour Construction Safety and Health card
  • Spanish certification

Languages

Spanish
Limited Working

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