Bile Ali
Burnsville,MN
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bosch
Burnsville , MN
06.2023 - 05.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Sales Associate
At Home
Burnsville, MN
11.2022 - 05.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Sales Associate
Cub Foods
Minneapolis, MN
01.2022 - 09.2022
- Assisted customers in locating products, providing detailed information and recommendations.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Education
High School Diploma -
Washburn High School
Minneapolis, MN06-2022
Bachelor of Science - Healthcare Systems Technology
Normandale Community College
Bloomington, MNSkills
- Complaint resolution
- Multi-task management
- Sales expertise
- Team collaboration
- Call center procedures
Timeline
Customer Service Representative
Bosch
06.2023 - 05.2024
Sales Associate
At Home
11.2022 - 05.2023
Sales Associate
Cub Foods
01.2022 - 09.2022
High School Diploma -
Washburn High School
Bachelor of Science - Healthcare Systems Technology
Normandale Community College