Bilerca Azcona
Summary
To obtain gainful employment with a company that will allow me to utilize my experience and enhance my skills in a stable and dynamic workplace.
Overview
10
10
years of professional experience
Work History
Fraud Prevention Specialist
Card Works Llc
Woodbury, NY
08.2020 - Current
- Kept customer information confidential and handled details accurately.
- Tracked customer service cases and updated service software with customer information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Sales Associate
Sunglass Hut At Macy's
Queens, NY
05.2016 - 03.2021
- Provide superior customer service through proper utilization of product knowledge and understanding of client needs
- Maintain an impeccable shopping environment daily with the highest brand standards.
Assistant Manager
Treasure Island Storage
07.2017 - 05.2020
- Lease units and sell products to customers and tenants
- Approve rental of self-storage units and ensure that terms of the lease agreement are fully explained and adhered to by tenants
- Perform daily operational functions of facility in accordance with company standards.
Secretary
Jjs Trucking
07.2013 - 02.2014
- Completed import/export documentation, compiled carrier and route assignments
- Tracked shipments and kept clients up to date on progress
- Maintained effective rapport and good public relation with general public and handled any issues/concerns swiftly and courteously
Education
Associate of Science - Criminal Justice, Corrections and Criminology
Kingsborough Community College of The City University of New York
Brooklyn, NYTimeline
Fraud Prevention Specialist
Card Works Llc
08.2020 - Current
Assistant Manager
Treasure Island Storage
07.2017 - 05.2020
Sales Associate
Sunglass Hut At Macy's
05.2016 - 03.2021
Secretary
Jjs Trucking
07.2013 - 02.2014
Associate of Science - Criminal Justice, Corrections and Criminology
Kingsborough Community College of The City University of New York