Bilerca Azcona

Summary

To obtain gainful employment with a company that will allow me to utilize my experience and enhance my skills in a stable and dynamic workplace.

years of professional experience

Card Works Llc

Woodbury, NY

08.2020 - Current

Kept customer information confidential and handled details accurately.
Tracked customer service cases and updated service software with customer information.
Developed customer service policies and procedures to meet and exceed industry service standards.

Sunglass Hut At Macy's

Queens, NY

05.2016 - 03.2021

Provide superior customer service through proper utilization of product knowledge and understanding of client needs
Maintain an impeccable shopping environment daily with the highest brand standards.

Treasure Island Storage

07.2017 - 05.2020

Lease units and sell products to customers and tenants
Approve rental of self-storage units and ensure that terms of the lease agreement are fully explained and adhered to by tenants
Perform daily operational functions of facility in accordance with company standards.

Jjs Trucking

07.2013 - 02.2014

Completed import/export documentation, compiled carrier and route assignments
Tracked shipments and kept clients up to date on progress
Maintained effective rapport and good public relation with general public and handled any issues/concerns swiftly and courteously

Kingsborough Community College of The City University of New York

Brooklyn, NY