Summary
Overview
Work History
Education
Skills
Timeline
Generic

Biljana Milosavljevic

San Francisco,California

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Server Supervisor

Tony"s Pizza Napoletana
San Francisco, CA
09.2021 - Current
  • Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.
  • Checked establishment, service stands and aisle area cleanliness before welcoming guests.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Assistant Manager

Jaspers"s Corner Tap And Kitchen
San Francisco, CA
07.2018 - 09.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Assistant Manager

Caffe Bellini
San Francisco, United States
05.2016 - 05.2018
  • Developed strategy to increase sales and drive profits.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reviewed sales and gross profit report to assess company efficiency

Education

Bachelor of Economics -

University of Belgrade
Belgrade Serbia
09.2006 - 09.2011

Skills

    Sales growth

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Timeline

Server Supervisor

Tony"s Pizza Napoletana
09.2021 - Current

Assistant Manager

Jaspers"s Corner Tap And Kitchen
07.2018 - 09.2021

Assistant Manager

Caffe Bellini
05.2016 - 05.2018

Bachelor of Economics -

University of Belgrade
09.2006 - 09.2011

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Biljana Milosavljevic