Summary
Overview
Work History
Skills
Timeline
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Bill Booth

Des Peres,MO

Summary

Driven Daily Operations Manager with a proven track record at USIC Utility Locating Service, enhancing efficiency and employee satisfaction. Skilled in workplace safety and team leadership, I've successfully mentored staff and optimized inventory management, significantly improving client relations and operational processes. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

16
16
years of professional experience

Work History

Daily Operations Manager

USIC Utility Locating Service
02.2012 - Current

Assigning routes to field technicians and supervising them throughout the day to optimize completion based on client expectations.

  • Collaborated cross-functionally to identify opportunities for process improvement and increased efficiency.
  • Implemented inventory management systems to maintain optimal stock levels and reduce waste.
  • Mentored junior staff members, fostering their professional development and equipping them with the skills needed for future leadership roles.
  • Enhanced employee satisfaction through regular team-building activities and transparent communication.
  • Developed strong relationships with vendors, securing timely deliveries and favorable terms.

Field Service Technician

Contract Callers Inc.
03.2008 - 12.2011
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.

Skills

  • Workplace Safety
  • Scheduling Coordination
  • Customer Service
  • Problem-Solving
  • Team Leadership
  • Employee Motivation
  • Superb time management skills
  • Client Relations

Timeline

Daily Operations Manager

USIC Utility Locating Service
02.2012 - Current

Field Service Technician

Contract Callers Inc.
03.2008 - 12.2011
Bill Booth