Bill Fischer
South Lyon,MI
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
19
19
years of professional experience
Work History
Ocean Export Manager
Expeditors International
01.2023 - Current
- Responsible for Business Development, Retention and Operations for all ocean export customers in the DTW District
- Conduct solo and joint sales calls driving new business opportunities
- Conduct weekly department meetings sharing KPIs on product and corporate initiatives driving a better customer experience
- Manage operations team focused on BCO Ocean Forwarding model for customer's with their own ocean export contracts in the Automotive and Furniture markets,
- Manage team of NVOCC agents focused on LCL and FCL transportation for all shipments moving on Expeditors contracts
- Liaise with export compliance team on audit measurements and timely resolution for EEI filings
- Review and manage monthly department P&L through analyzing Revenue to Expense ratios, Headcount, shipments per desk and warehouse space utilization
- Hold regular employee one on ones focused on developing short, mid and long term goal setting
Warehouse Manager
Expeditors International
01.2019 - 12.2022
- Manage space, labor and operational processes for 125k sqft warehouse encompassing Distribution Services and Transportation Cross-Dock
- Increased inbound freight handling - offload to stock time from 24 hours to 2.5 hours
- Increased cycle count program by 400%
- Facilitated warehouse management system implementation for transportation product receiving
- Designed 45k sqft warehouse space for maximum distribution storage and functional cross-dock operations
- Collaborate with product management on new business opportunities by providing estimated labor cost, equipment and space requirements
- Communicate and enforce all Security, Health and Safety requirements as directed by CDC,OSHA , and corporate regulatory entities
- Facility Screening Coordinator for all outbound airfreight shipments
- Implemented cross training program increasing job functions from 2 per agent to 5 per agent
- Reduced overtime through shift alignment by 20% YOY
Air Export Operations Manager
Expeditors International
04.2014 - 12.2018
- Led a team of 14 agents across 3 branches to service our international airfreight customers.
- Negotiated rates with local airlines and truckers
- Conducted customer retention calls encompassing state of business, US Export Compliance and future opportunities
- Audited export shipments to ensure 100% compliance with Export Administration Regulations and company standards
- Collaborated with A/R and A/P teams to streamline payment to vendors and collect outstanding invoices from customers
Air Export Agent
Expeditors International
06.2011 - 04.2014
Warehouse Supervisor
Expeditors International
12.2007 - 06.2011
Warehouse Supervisor
Woodstream Corporation
01.2005 - 01.2007
Warehouse Supervisor
Expeditors International
01.2007 - 01.2011
Education
Diploma -
Livonia Franklin HS
Livonia, MI06.1999
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Operations Management
- Business Development
- Teamwork and Collaboration
- Employee Coaching and Mentoring
Continued Education
- Export Compliance Officer (Expeditors)
- IATA/FIATA Certification
- IMO/IATA Dangerous Goods Certified
- Supply Chain Security Endorsed (Expeditors)
- Management Development Graduate (Expeditors)
- Harvard Mentor Manage Cohort leader and participant
Extracurricular Activities
Den 14 Leader, Boy Scouts of America, 09/2015 - 03/2020 - South Lyon, MI, Hosted and planned meetings for 6-8 scouts to learn guided scouting lesson per the BSA scout book, Helped kids achieve their belt loop and activity pin requirements
Cub Master Pack 38, Boy Scouts Of America, 09/2016 - 02/2020, South Lyon, Ran and MC'd monthly pack meetings for 60+ scouts and families, Organized activities to help the scouts learn the principles of scouting and help instill the idea of growing into young people that are active contributors in their families and community
Ragnar Trail Participant, 06/2021 & 06/2022 - Grayling, MI, Part of a 8 man running team that raised over $20,000 for Muscular Dystrophy (MDA)
Ragnar Road Participant 09/2023 - Muskegon, MI, 12 man running team that ran from Muskegon to Traverse City that raised $15,000 for MDA
Timeline
Ocean Export Manager
Expeditors International
01.2023 - Current
Warehouse Manager
Expeditors International
01.2019 - 12.2022
Air Export Operations Manager
Expeditors International
04.2014 - 12.2018
Air Export Agent
Expeditors International
06.2011 - 04.2014
Warehouse Supervisor
Expeditors International
12.2007 - 06.2011
Warehouse Supervisor
Expeditors International
01.2007 - 01.2011
Warehouse Supervisor
Woodstream Corporation
01.2005 - 01.2007
Diploma -
Livonia Franklin HS
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