Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Carlotta

Burlington,KY

Summary

  • Experienced in setting up space, rates & contracts with different carriers.
  • Effective problem solving
  • Excellent verbal, written and interpersonal skills, and detailed oriented.

Overview

12
12
years of professional experience

Work History

Ocean Export Manager

Ascent Logistics
07.2022 - Current
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Coordinated with shipping and transport companies on behalf of clients.
  • Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
  • Prepared and processed export documentation according to customs regulations, laws or procedures.
  • Designed export strategies to meet project delivery requirements.

Export Agent

Bollore' Logistics
04.2023 - Current
  • Enhanced client satisfaction by efficiently coordinating export processes and ensuring timely deliveries.
  • Streamlined communication between clients, carriers, and customs officials for smooth export operations.
  • Increased revenue with effective negotiation of freight rates and contracts with carriers.
  • Ensured compliance with international trade regulations, reducing potential legal issues for the company.
  • Strengthened relationships with vendors and partners by providing exceptional customer service and support.

Administrative Assistant

Sherwin, Inc.
03.2019 - 07.2022
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files. Answering the telephone, process domestic and international orders & quote requests. I assist local management and the sales team as needed.

Export Specialist

Dachser
05.2012 - 08.2018
  • Prepared and submitted AES filings, and export declarations.
  • Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
  • Monitored handling of dangerous goods, including IMO and IATA to keep operations in line with standards.
  • Communicated with global offices by telephone and email to facilitate smooth shipments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Some College (No Degree) -

Northern Kentucky University
Highland Heights, KY

Skills

  • Excellent Customer Skills
  • Export regulations
  • Data entry documentation
  • Excel
  • Strong problem solver
  • CargoWise

Timeline

Export Agent

Bollore' Logistics
04.2023 - Current

Ocean Export Manager

Ascent Logistics
07.2022 - Current

Administrative Assistant

Sherwin, Inc.
03.2019 - 07.2022

Export Specialist

Dachser
05.2012 - 08.2018

Some College (No Degree) -

Northern Kentucky University

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Joanna Carlotta