Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bill Fumelle

Green Bay

Summary

Accomplished Freight Broker with extensive knowledge of transportation and detail-oriented work ethic. Successful at handling multiple tasks at once and negotiation for most profitable outcomes. Adept at cold-calling and Transportation Management system use.

Overview

8
8
years of professional experience

Work History

Sr. Carrier Sales Executive - Team Lead

Schneider National Inc.
09.2020 - Current
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Collaborated with team members to meet and exceed performance goals consistently.
  • Maintained accurate records of shipments, ensuring proper tracking and timely delivery.

Customer Specialist Senior (VTL/Expedite)

Schneider National Inc.
05.2018 - 09.2020
  • Increased customer satisfaction by providing personalized service and addressing individual needs.
  • Resolved complex customer issues, ensuring a positive experience and fostering loyalty.
  • Managed high call volume efficiently, maintaining impeccable quality in customer interactions.
  • Streamlined internal processes for improved efficiency and better customer service delivery.

Photographer

Bill Fumelle Photography
02.2017 - 05.2018
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.

Transportation Security Officer

Department Of Homeland Security
11.2015 - 02.2017
  • Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
  • Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Collaborated with team members to ensure a secure environment for all travelers and airport personnel.

Education

Associate of Applied Science - Criminal Justice Law Enforcement

Northeast Wisconsin Technical College
Green Bay, WI
12.2014

Skills

  • Relationship Building
  • Communication
  • Problem-Solving
  • Positive Mindset
  • Adaptability
  • Motivation (High Energy)
  • Process Management

Accomplishments

Million Dollar Broker (2021, 2022, 2023)

Timeline

Sr. Carrier Sales Executive - Team Lead

Schneider National Inc.
09.2020 - Current

Customer Specialist Senior (VTL/Expedite)

Schneider National Inc.
05.2018 - 09.2020

Photographer

Bill Fumelle Photography
02.2017 - 05.2018

Transportation Security Officer

Department Of Homeland Security
11.2015 - 02.2017

Associate of Applied Science - Criminal Justice Law Enforcement

Northeast Wisconsin Technical College

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Bill Fumelle