Bill Weeks
Felton,DE
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team member. Pursuing a new sales-driven role where hard work and dedication will be highly valued. Enthusiastic and customer service oriented professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
23
23
years of professional experience
Work History
Design Consultant
3 Day Blinds
Baltimore, MD
11.2021 - Current
- Boosted sales revenue tp over $700K by implementing effective marketing strategies and building strong client relationships.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Sold $118K in products in one 30 day period
Manager
Bills Flooring
Felton, DE
04.2015 - 11.2021
- Managed 3 Plus installation crews daily for carpet, vinyl, and laminate
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Sales Representative
IG Burton Auto Dealership
Milford, DE
01.2018 - 03.2019
- Job Duties: Meet and Greet customers, Qualify and help them along with their purchase across the finish line through financing
- Sold multiple vehicles to customers on the same day daily
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Increased repeat customers through personalized follow-up communications and targeted promotions.
- Organized regular promotions and incentives for customers, boosting both short-term sales volume and long-term brand loyalty.
- Constantly on phone making 20 plus call daily
Human Resources Manager
American Academy
Wilmington, DE
01.2009 - 04.2015
- Job Duties: Payroll and benefit implementation including HRIS, FMLA, COBRA, and working with DOL
- Collects, analyzes, and reports data for Chief Operating Officer and Chief Financial Officer
- Onboarding of all new employees and employee relations management and improvement
- Serving Maryland, Delaware, and Pennsylvania facilities approximately 120 employees
- Successfully develop and attract prospective employees while balancing firm's cost objectives
- Designed and implemented new policies for employee handbook
- Procurement of all school supplies, overseeing/ assisting in deliveries with warehouse employees
- Delivery driver, assistant building manager, warehouse manager, assistant technical support.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Manager
Carpet Depot
Stevensville, MD
11.2000 - 01.2012
- Successfully performed over 500 in-home sales grossing $400K by third year
- Project management overseeing the complete sales, purchasing, installation, and follow up
- Performed installations, repairs, sales, bookkeeping, and marketing
- Established and maintained positive relationships with customers and handled complaints.
- Increased sales revenue by developing and implementing effective sales strategies.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
Associate of Applied Science - Business
Delaware Technical Community College
Wilmington, DE08.2013
ARMOR 19KILO Tanker - M1A1 Abrams Tank
US ARMY Armor School Fort Knox
Kentucky04.1996
Skills
- Project Requirements
- Customer Needs Assessment
- Project management
- Design collaboration
- Project Presentations
- Client Satisfaction
- Tech-Savvy
- Customer Service
- Decision-Making
- Flexible Schedule
- Product Flow Optimization
- Upselling
- Product Sales
Custom
302-382-4147, Bweeks6511@gmail.com
Custom
- Fishing
- Working on things
- Swimming
- Sports
Timeline
Design Consultant
3 Day Blinds
11.2021 - Current
Sales Representative
IG Burton Auto Dealership
01.2018 - 03.2019
Manager
Bills Flooring
04.2015 - 11.2021
Human Resources Manager
American Academy
01.2009 - 04.2015
Manager
Carpet Depot
11.2000 - 01.2012
Associate of Applied Science - Business
Delaware Technical Community College
ARMOR 19KILO Tanker - M1A1 Abrams Tank
US ARMY Armor School Fort Knox