BILLIE FAULK
Nakina
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
12
12
years of professional experience
Work History
Online Personal Shopper
Walmart
North Myrtle Beach, SC
06.2025 - Current
- Curated personalized shopping experiences based on customer preferences and feedback.
- Analyzed inventory levels to ensure product availability for online orders.
- Coordinated with suppliers to source high-demand items efficiently.
- Trained new team members on best practices for online shopping processes.
Semi Truck Driver
Swift Transportation
Greenville, SC
03.2025 - 05.2025
- Operated semi-trucks to transport goods across long distances, ensuring timely delivery.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance standards.
- Adhered to federal and state regulations regarding hours of service, weight limits, and cargo securement.
- Communicated effectively with dispatchers to coordinate routes and resolve scheduling issues.
Sales
Cox Warehouse Discount Furniture
Whiteville, NC
03.2023 - 01.2025
- Greet customers and ask open ended questions to help them find the right product
- Utilized persuasive sales techniques to increase sales
- Work with team members to ensure sale goals are met
- Assist in preparing sales tickets and warranty information when needed
- Schedule delivery times
- Keep customers informed on special order items
CSA/Hardware & Tools
Lowe’s Home Improvement
Jacksonville, NC
04.2021 - 01.2022
- Assisted customers with their selection of products and services
- Kept shelves fully stocked
- Worked with team members to create new displays and end caps
Pricing/Signage Coordinator
Lowe’s Home Improvement
North Myrtle Beach, SC
11.2020 - 04.2021
- Ensured merchandise pricing was updated and displayed correctly
- Printed daily reports of hundreds of price changes
- Corrected any labels with incorrect labels
- Worked with management and team members to ensure shelves were correctly stocked
- Maintained a clean and safe environment
Receptionist
RV OUTLET NMB
Longs, SC
02.2019 - 07.2020
- Warmly greeted customers by phone in and walk ins
- Directed customers and vendors to correct department or personnel
- Kept salesman's sales packets updated and complete
- Checked in newly arrived rv’s, verified paperwork was complete and signed
- Contacted customers when license plates and tags had arrived
Outside Lawn and Garden Associate
Lowe’s
North Myrtle Beach
02.2018 - 03.2019
- Greets over 150 customers using exceptional customer service on a daily basis
- Assists customers with all of their shopping needs including the selection, demonstration, preparation of projects
- Responds to customer inquiries regarding customer loyalty plans and/or extended protection/replacement plans
- Stocks a variety of plants, flowers and supplies in garden area on shelves and display tables
- Assists with loading and unloading of products into vehicles without causing damage to customers property
- Locates products and discounts merchandise when necessary
Teller/Personal Banker
NBSC: A Division of Synovus
Loris
04.2014 - 12.2017
- Cashed checks and paid out money up to $50K after verifying that signatures were correct, that written and numerical amounts agreed, and that accounts had sufficient funds
- Received checks and cash for deposits up to $100K, verified amounts, and checked accuracy of deposit slips
- Entered up to 35 customers’ transactions into computers to record transactions and issued computer-generated receipts
- Balanced currency, coin, and checks up to $7k in cash drawers at ends of shifts, and calculated daily transactions using computers, calculators, or adding machines
- Examined checks for endorsements and verified other information such as dates, bank names, and identification of the persons receiving payments and the legality of the documents
- Ordered a supply of cash to meet daily needs
- Received and counted daily inventories of cash, drafts, and travelers’ checks
- Carried out special services for customers, such as ordering bank cards and checks
- Processed transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits
- Identified any customer transaction mistakes when debits and credits do not balance
- Opened and closed all accounts, including CD’s, checking, savings, money market, as well as loans
- Sent up to 10 domestic and international wires monthly valued over $50k
- Cross-sold products and services, such as mutual funds, life insurance, and money markets
- Assisted local families by promoting March of Dimes in their volunteer efforts to collect money
- Read books through the United Way of South Carolina to local elementary school children
Education
High School Diploma -
Nakina High School
Nakina, North CarolinaCDL class B - undefined
Columbus County Schools
Whiteville, North CarolinaNo Degree - Computer Technology
Southeastern Community College
Whiteville, NCSkills
- Strong work ethic
- Friendly, outgoing personality
- Exceptional Customer Service
- Management/Leadership
- Teamwork/Independent
- Proficient Computer Skills
- Professional and detail oriented
Timeline
Online Personal Shopper
Walmart
06.2025 - Current
Semi Truck Driver
Swift Transportation
03.2025 - 05.2025
Sales
Cox Warehouse Discount Furniture
03.2023 - 01.2025
CSA/Hardware & Tools
Lowe’s Home Improvement
04.2021 - 01.2022
Pricing/Signage Coordinator
Lowe’s Home Improvement
11.2020 - 04.2021
Receptionist
RV OUTLET NMB
02.2019 - 07.2020
Outside Lawn and Garden Associate
Lowe’s
02.2018 - 03.2019
Teller/Personal Banker
NBSC: A Division of Synovus
04.2014 - 12.2017
CDL class B - undefined
Columbus County Schools
High School Diploma -
Nakina High School
No Degree - Computer Technology
Southeastern Community College