Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Billie Frantz

Warsaw,IN

Summary

Dynamic Office Manager at Smith Appliances with exceptional organizational skills and a proven track record in enhancing operational efficiency. Adept at multitasking and maintaining accurate financial records, I excel in customer service and relationship building, ensuring a productive work environment while managing office supplies and vendor negotiations effectively.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Manager

Smith Appliances
03.2016 - Current
  • Assisted in managing office supplies and inventory, ensuring availability and organization.
  • Supported scheduling and coordination of meetings, optimizing use of shared resources.
  • Maintained office cleanliness and organization, contributing to a productive work environment.
  • Recorded and processed necessary documentation, enhancing administrative accuracy and workflow.
  • Collaborated with team members to streamline daily operations and improve efficiency.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Pharmacy Technician

Marsh Pharmacy
02.2015 - 03.2016
  • Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
  • Assisted in managing inventory, conducting regular checks to maintain optimal stock levels.
  • Processed prescription orders efficiently using pharmacy management software for streamlined workflows.
  • Educated patients on medication usage, side effects, and storage requirements to promote adherence.

Pharmacy Technician

Pillbox Pharmacy
07.2009 - 12.2014

Did all the same work duties as I did at Marsh Pharmacy.

Education

Graduate Certificate - General Studies

Warsaw Community High School
Warsaw, IN
06.2003

Skills

  • Fast learner
  • Outgoing
  • Multitasking
  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Bookkeeping
  • Document management
  • Payroll and budgeting
  • Clerical support
  • Relationship building
  • Mail handling
  • Employee supervision
  • Supply management
  • Financial accounting
  • Problem resolution

Certification

Alcohol and Tobacco commission Employee Permit- can show upon request.

Timeline

Office Manager

Smith Appliances
03.2016 - Current

Pharmacy Technician

Marsh Pharmacy
02.2015 - 03.2016

Pharmacy Technician

Pillbox Pharmacy
07.2009 - 12.2014

Graduate Certificate - General Studies

Warsaw Community High School
Billie Frantz