Open To Work
Billie Higgins
Garrison,KY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Billing/Clerical
Garrison-Quincy-KY-O-Heights Water District
Garrison, Ky
10.2016 - Current
- Managed monthly billing and payroll for all customer accounts using utility billing software, ensuring timely and accurate invoicing and pay runs.
- Processed payments (cash, card, check) in person and by phone; performed daily payment deposits and reconciled deposits to receipts to maintain accurate cash control.
- Investigated and resolved billing inquiries and disputes to maintain positive customer relationships and increase first-contact resolution.
- Performed account reconciliations and posted payments to maintain accurate financial records and support month-end close.
- Prepared letters, reports, and spreadsheets using Microsoft Word and Excel to communicate account status and support operational decisions.
- Self-motivated, with a strong sense of personal responsibility.
Cashier
Dollar General
Garrison, Ky
04.2012 - 10.2016
- Provided friendly, efficient customer service on the sales floor and by phone, addressing questions and resolving issues promptly.
- Operated POS system to process cash, card, and check transactions accurately while following cash-handling procedures.
- Stocked shelves, rotated inventory, and maintained store cleanliness and merchandising standards to enhance the shopping experience.
- Supported team tasks including opening/closing duties and assisted with loss-prevention efforts.
Sales Associate
Wal-Mart
New Boston, Oh
01.2012 - 04.2012
- Assisted customers with automotive needs, scheduled service appointments, and provided product recommendations to meet customer requirements.
- Operated cash register, processed transactions, and maintained balanced till at shift end.
- Cut keys, kept aisles neat and orderly, and ensured product displays supported a positive shopping experience.
Education
High School Diploma -
Lewis County High School
Vanceburg, Ky05-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Calm under pressure
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$16/hr - $1000/hrTimeline
Billing/Clerical
Garrison-Quincy-KY-O-Heights Water District
10.2016 - Current
Cashier
Dollar General
04.2012 - 10.2016
Sales Associate
Wal-Mart
01.2012 - 04.2012
High School Diploma -
Lewis County High School
PERSONAL INFORMATION
- Address: PO Box 561, 6 Amish House Ln., Garrison, 41141
- Date of birth: December 28, 1991 Portsmouth, OH