Billie-Jo Cleveland
Morrisville,VT
Summary
Proven leader at GLOBALFOUNDRIES with a track record of enhancing operational efficiency and customer satisfaction. Excelled in money handling and fostering team motivation, significantly improving service quality. Developed key strategies that streamlined processes, demonstrating a strong blend of product knowledge and interpersonal skills to exceed performance targets.
Overview
8
8
years of professional experience
Work History
Assistant Manager
GLOBALFOUNDRIES
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Coordinator
Marshalls Department Store
03.2022 - 06.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Stitcher Operator
The Vermont Flannel Company
01.2016 - 03.2023
- Demonstrated versatility in working across various stitching equipment types, adapting quickly to changes in job assignments as required by shifting business needs or project demands.
- Played a key role in meeting or exceeding production targets consistently through efficient utilization of resources and proactive problem-solving techniques.
- Maintained a safe working environment by adhering to safety guidelines and keeping workspaces clean and organized.
- Streamlined stitcher setup process by developing standardized procedures for preparing machines prior to production runs.
Education
High School Diploma -
Kempsville High School
Virginia Beach, VA06.1991
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
GLOBALFOUNDRIES
06.2023 - Current
Coordinator
Marshalls Department Store
03.2022 - 06.2023
Stitcher Operator
The Vermont Flannel Company
01.2016 - 03.2023
High School Diploma -
Kempsville High School
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