Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

BILLIE JOSEPH

Summary

Diligent sales associate with proven background in driving sales and fostering customer relationships. Successfully led sales teams to achieve targets and enhance customer satisfaction. Demonstrated expertise in sales strategies and team leadership.

Overview

20
20
years of professional experience

Work History

Lead Sales Associate

Dollar General
06.2022 - 12.2024
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Developed and maintained knowledge of current sales and promotions.
  • Delivered excellent customer service for repeat business and referrals.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Performed inventory control procedures to manage stock.

Production Lead

Motus
11.2015 - 11.2024


  • Promoted a collaborative work environment by fostering strong relationships among team members through effective conflict resolution when necessary.
  • Oversaw daily shift changeovers, ensuring smooth transitions between crews for uninterrupted production flow.
  • Leveraged technical expertise to assist in troubleshooting complex mechanical issues, minimizing downtime on the production floor.
  • Assisted in the training of new employees on company policies, procedures, and equipment operation to enhance team skill sets.
  • Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
  • Set up machining, performed required maintenance and made adjustments to machines.
  • Supervised production staff of 5.
  • Coordinated with quality control teams to address any product defects or deviations from established standards, ensuring customer satisfaction.

CNC Machinist

Chase Industries
01.2005 - 10.2016
  • Maintained tight tolerances with design specifications.
  • Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
  • Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
  • Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
  • Manually set up machinery, lathes, and grinders.
  • Properly loaded and unloaded materials in and out of machines.
  • Ensured consistent high-quality output by conducting thorough inspections using various gauging techniques.
  • Adapted quickly to changes in project specifications, adjusting programs or setups as needed for successful execution.
  • Maintained clean and organized work environment, leading to more efficient workflow.
  • Programmed CNC machines for optimized performance, leading to reduction in production time.
  • Implemented quality control measures that heightened product consistency and reliability.
  • Used various precision measuring instruments to check workpiece accuracy.
  • Inspected and measured machined parts for conformance to specified tolerances.
  • Operated CNC and manual lathes, mills and drill presses to produce precision machined components.
  • Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.

Education

High School Diploma -

Crestridge High School
Centerview, MO
05-1993

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Cash handling accuracy
  • POS system operation
  • Flexible schedule
  • Teamwork and collaboration
  • Merchandise displays
  • Visual displays and presentations
  • POS systems
  • Inventory and stocking
  • Efficient sales transactions
  • Customer care
  • Relationship building
  • Positive customer experience
  • Client relationship building

Accomplishments

  • Supervised team of 5 staff members.
  • Collaborated with team of 6 in the development of Kaizen.

Interests

  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Outdoor Recreation
  • Camping
  • Horseback Riding
  • Kayaking
  • Hiking

Timeline

Lead Sales Associate

Dollar General
06.2022 - 12.2024

Production Lead

Motus
11.2015 - 11.2024

CNC Machinist

Chase Industries
01.2005 - 10.2016

High School Diploma -

Crestridge High School

Similar Profiles

CREATE PROFILE
BILLIE JOSEPH