Billie Lovelace
Rutherfordton,NC
Summary
Experienced with patient care and clinical support in chiropractic settings. Utilizes effective communication and organizational skills to enhance patient experience and office efficiency. Knowledge of chiropractic procedures, patient interaction, and administrative tasks. Skilled in medical terminology and insurance verification, I enhanced patient satisfaction and increased referrals through effective communication and education on chiropractic benefits.
Experienced with client-centered therapeutic techniques, fostering relaxation and physical well-being. Utilizes deep tissue and Swedish massage methods to address specific client needs effectively. Empowers and supports clients dealing with stress and physical ailments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Clinical Chiropractic Assistant
Serenity Chiropractic Center
04.2014 - Current
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using medical database software
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Massage Therapist - Massage Therapy
Isothermal Community College
Spindale, NC06-2025
High School Diploma -
RS Central High School
Rutherfordton, NC06.2012
Skills
- Medical terminology
- Scheduling appointments management
- First aid and CPR certification
- Patient care
- Professionalism and ethics
- Insurance verification expertise
- Electric muscle stimulation
- Flexibility and adaptability
- Patient support
- Anatomy knowledge
- Treatment Planning
- Deep tissue massage
- Swedish massage
- Myofascial release
- Pain management
Certification
- CCCA-Certified Clinical Chiropractic Assistant -2018 to present
- LMT - Licensed Massage Therapist- 2025
Timeline
Certified Clinical Chiropractic Assistant
Serenity Chiropractic Center
04.2014 - Current
Massage Therapist - Massage Therapy
Isothermal Community College
High School Diploma -
RS Central High School
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