Billie J. Brown

Goal-oriented Income Maintenance Caseworker with many years of experience. Advanced clerical knowledge with exceptional skills in data archiving and record filing. Excellent interviewing talents to gather, assemble, analyze, evaluate, and calculate client information to determine benefit eligibility.

Experienced Income Maintenance Caseworker adept in navigating complex government programs and processes. Strengths lie in strong communication skills, understanding of eligibility criteria, and ability to manage large caseloads effectively. Proven track record of streamlining procedures for increased efficiency while maintaining high levels of client satisfaction. . Committed to assisting clients in receiving optimum benefits. Considerable knowledge of all agency programs and community program services. Seasoned eligibility interviewer for government programs with comprehensive background in managing client interviews, determining benefits eligibility, and processing applications efficiently. Skilled in interpreting complex regulations and policies to provide accurate information and support to applicants. Demonstrated ability to maintain high levels of confidentiality and professionalism while making significant impacts in streamlining application processes for improved client satisfaction.