Billie Jo Cabrera
Daytona Beach
Summary
Hardworking and reliable employee with an extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Barista
Copperline Coffee and Cafe
Port Orange
01.2026 - Current
- Prepared high-quality coffee beverages using espresso machines and brewing equipment.
- Maintained cleanliness and organization of workstations and customer areas.
- Provided exceptional customer service by taking orders and answering inquiries.
- Operated cash register and handled transactions accurately and efficiently.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure a smooth workflow during busy periods.
- Followed health and safety guidelines to maintain a safe environment for customers.
- Engaged with customers to create a welcoming atmosphere in the café.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Described menu items to customers and suggested products based on stated preferences.
- Monitored inventory levels of supplies and restocked consistently.
Medical Receptionist
Compasssionate Health
Ormond Beach
08.2025 - 01.2026
- Greeted patients warmly and directed them to appropriate services.
- Managed appointment scheduling and confirmed patient visits efficiently.
- Handled patient inquiries and provided clear information about services offered.
- Maintained organized medical records and updated patient information promptly.
- Assisted healthcare professionals by preparing necessary documentation for appointments.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Protected patients by observing strict HIPAA guidelines.
Education
Associate of Science - Pre Dental-Hygiene
Pierce College
Puyallup, WA04-2025
Skills
- Customer service
- Appointment scheduling
- Medical record management
- Health information privacy
- Team collaboration
- Inventory management
- Credit and cash transactions
- Money handling
- Professionalism and courtesy
Timeline
Barista
Copperline Coffee and Cafe
01.2026 - Current
Medical Receptionist
Compasssionate Health
08.2025 - 01.2026
Associate of Science - Pre Dental-Hygiene
Pierce College