Billie Jo Spurgeon
Bowling Green,KY
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am always enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
16
16
years of professional experience
Work History
Deputy Clerk
Warren County Circuit Clerk's Office
Bowling Green, KY
05.2022 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Streamlined document retrieval for attorneys and judges by implementing an organized filing system.
- Exercised sound judgment in resolving conflicts or discrepancies within case files, ensuring accurate record-keeping for future reference.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk''s office operations.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Medical Assistant
Interventional Pain Specialists
Bowling Green, KY
01.2020 - 05.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and medication amounts.
- Directed patients to exam rooms, fielded questions and prepared for nurse practitioners entry into rooms.
- Collected and documented patient medical information such as blood pressure and temperature.
- Maintained patients records confidentially.
- Prepared work area and supplies efficiently.
- Performed other duties as assigned.
- Scheduled appointments.
CNA - Certified Nursing Assistant
TriStar Greenview Regional Hospital
Bowling Green, KY
10.2018 - 03.2021
- I assist patients with everyday needs
- I help with bathing, dressing, mobility, positioning, ambulating, and collect vitals signs on patients
- Answering phones, stocking, electronic charting, and voicing concerns of patients to nurses and doctors
- Problem solving and multitasking.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Service Advisor
Jim Johnson Nissan
Bowling Green, KY
09.2015 - 03.2018
- Advised customers of car maintenance, addressed customer concerns and problem solved
- Answered phones, wrote service agreements, interacted with many different types of people..
Sales Associate
Bath & Body Works
Bowling Green, KY
09.2017 - 01.2018
- Assisted and advised customers with fragrance choices for gifts and something special for themselves
- Answered and directed calls to the appropriate staff
- Stocked and set up promotional displays
- Ran the register
- Added and subtracted coupons.
CNA - Certified Nursing Assistant
Medical Center Of Bowling Green
Bowling Green, KY
10.2008 - 05.2014
- I assist patients with everyday needs
- I help with bathing, dressing, mobility, positioning, ambulating, and collect vitals signs on patients
- Answering phones, stocking, electronic charting, and voicing concerns of patients to nurses and doctors
- Problem solving and multitasking
- Close monitoring of patients
- Aided doctors with chest tube insertion and removal.
Education
High - undefined
Warren East High School
Bowling Green, KYundefined
Skills
- Attention to Detail
- Willingness to Learn
- Multitasking and Prioritization
- Emergency Response
- Time Management
- First Aid Certification
- Calm Under Stress
- Quality Assurance
- Verbal and Written Communication
- Consistent Follow Through
Timeline
Deputy Clerk
Warren County Circuit Clerk's Office
05.2022 - Current
Medical Assistant
Interventional Pain Specialists
01.2020 - 05.2022
CNA - Certified Nursing Assistant
TriStar Greenview Regional Hospital
10.2018 - 03.2021
Sales Associate
Bath & Body Works
09.2017 - 01.2018
Service Advisor
Jim Johnson Nissan
09.2015 - 03.2018
CNA - Certified Nursing Assistant
Medical Center Of Bowling Green
10.2008 - 05.2014
High - undefined
Warren East High School