Neira Dozal
Phoenix,AZ
Summary
Enthusiastic and committed professional with 5+ years of experience offering great customer service, interacting with customers to provide them with the best experience possible. Proven ability to multitask and solve problems efficiently, ensuring accuracy in transactions and documentation.
Overview
5
5
years of professional experience
Work History
Deputy Clerk
Ector County Tax Assessor
Odessa, Tx
10.2024 - 09.2025
- Provide great customer service and assist customers with information regarding vehicle registration.
- Handle applications for vehicle titles, registrations and renewals.
- Check and verify all necessary paperwork and documentation for accuracy.
- Process transactions involving license plates, handicap placards, and title transfers.
- Calculate and collect fees, such as title fees, registration, renewals and sales tax.
Teller
Wells Fargo
Odessa, Tx
01.2024 - 09.2024
- Delivered exceptional service to customers in person or over telephone.
- Issued and redeemed money orders, cashier checks, traveler's checks.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer balance and completed daily reconciliations.
- Ensured compliance with banking regulations and internal policies.
- Handled customer complaints with professionalism and empathy.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
Front Office Assistant
Shield Transport LLC
Odessa, Tx
10.2022 - 07.2023
- Greet and welcome visitors.
- Assisted with inbound and outbound communications through phone and email.
- Managed front desk operations and ensured smooth visitor experiences.
- Assist office manager with processing invoices, timesheets, bills of lading, etc.
- Keep driver record up to date.
Front Office Assistant
Jasoco Trucking Services
Odessa, Tx
03.2021 - 04.2023
- Greet and welcome clients.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for clients and staff members.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Prepared and process applications for owner operators such as DOT number, TxDot, MC number, IFTA, 2290, etc.
- Collect and process payments for all of the above.
Education
Camelback HS
Phoenix, AZ05-2016
Skills
- Customer service
- Computer skills
- Data entry
- Customer relations
- Multitasking
- Bilingual
- Cash handling
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Self-motivated
- Enthusiastic
- Detail oriented
Timeline
Deputy Clerk
Ector County Tax Assessor
10.2024 - 09.2025
Teller
Wells Fargo
01.2024 - 09.2024
Front Office Assistant
Shield Transport LLC
10.2022 - 07.2023
Front Office Assistant
Jasoco Trucking Services
03.2021 - 04.2023
Camelback HS