Billie June Steighner
Sandy
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed in server experience Proven ability to enhance guest experiences through effective communication and suggestive selling. Experienced in high-volume dining environments, ensuring order accuracy and maintaining cleanliness standards while fostering positive guest interactions. Positive, friendly, intelligent and outgoing. I am very much a people person and customers tend to love me. I am reliable and versatile. I have high energy and thrive in a busy environment.
Overview
11
11
years of professional experience
Work History
Server
IHOP
10.2025 - Current
Server duties, seat customers, take drink and food orders, run food, cleaning and stocking, rolling silverware, filling ice, making coffees and teas, sweeping and mopping
Server Assistant
Low Key Hideaway
06.2023 - 08.2025
Server duties, take customers orders, and run food to the bar customers.
Commercial Diver
Angel Girl Diving
02.2021 - 05.2023
Owner/operator of a commercial dive company that did hull maintenance on yachts.
Commercial Diver
JS Dive Service
04.2015 - 12.2019
Owner/Operator of a Commercial Dive Service that did hull maintenance on yachts
Education
High School Diploma -
Norton High School
Norton, OHSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Menu memorization
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Food safety practices
- Table bussing
- Suggestive selling
- Guest relations management
- Point of sale operation
- Dining area maintenance
- Relationship management
- Allergy awareness
- Order management
- Beverage preparation
- Tableside etiquette
- Task prioritization
- Food sales and promotion
- Guest seating
- Table setting
- Table setting knowledge
- Ordering procedures
- Menu presentation
- Multitasking and organization
- Point of sale (POS) system operations
- Positive guest interactions
- POS operation
- Positive and professional
- Calm demeanor
- Dining customer service
- Effective customer upselling
- Hostess support
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- High energy and stamina
- Team leadership
- Cool under pressure
- Excellent communication
Accomplishments
Published novelist of Gone Rogue by Williamina Chase
Timeline
Server
IHOP
10.2025 - Current
Server Assistant
Low Key Hideaway
06.2023 - 08.2025
Commercial Diver
Angel Girl Diving
02.2021 - 05.2023
Commercial Diver
JS Dive Service
04.2015 - 12.2019
High School Diploma -
Norton High School