BILLY BARRERA
New Braunfels,TX
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Inside Sales Consultant, Home Advisor
Angi Leads
2022.03 - 2022.11
- Completed 150+ daily cold sales calls daily to potential clients (contractors, home improvement companies, new business startups)
- Heavy multi-tasked sales calls involved structured sale script, data entry, information verification, Zoom, and MS Teams while pushing to OCC (one call close)
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
Fraud Investigator
Task Us
2022.02 - 2022.03
- Worked with investment companies' clients who filed fraud claims or other various disputes
- Utilized specialized protocols and software to investigate all transactions for potential fraud
- Summarized all key information regarding investigation into detailed report for delivery to client.
Loan Partner
Gateway Mortgage Group
2020.02 - 2021.04
- Oversaw daily production, training, and coaching to develop team of 12 LOs and Processors
- Performed 50+ cold calls in addition to live transfers
- Followed-up and managed all pipeline via Customer Relationship Management (CRM)
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Residential Mortgage Loan Officer
Bank of England Mortgage
2019.05 - 2019.12
- Evaluated and advised borrowers on company's various mortgage loan offerings
- Solicited new business through cold calling of potential clients via phone or in-person
National Loan Officer Manager
Village Capital and Investment, Inc
2017.11 - 2018.09
- Oversaw daily production of over 50 LOs in over 10 states
- Supplied training and coached techniques to increase closing percentage of sales team
- Resolved any closing issues and consumer concerns
- Secured new clients for LOs through cold calling, live transfers, networking, marketing campaigns
District Sales Manager
Yumi Ice Cream, Inc
2017.07 - 2017.11
- Oversaw Territory Sales Managers' (TSM) daily production and growth opportunities within DST
- Acquired new B2B accounts with TSM via cold calling, networking, and referrals
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
Area Manager
Schwan's Home Service
2005.10 - 2017.05
- Oversaw 3 San Antonio Area sales teams including fleet, and warehouse operations with over 40 employees
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Lead sales and warehouse teams to increases in sales and profit year over prior year (5%-30%)
- Held daily sales huddles including employee safety training
- Performed employee field sales and safety evaluations via work with
- Devised variety of fundraising partnerships with non-profits within community
- Regional Corporate Sales Trainer
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
Education
Some College (No Degree) - Business Administration and Management
Western Governors University
Salt Lake City, UTBusiness Administration And Management
Schwan's University
Marshall, MNHigh School Diploma -
Lamesa High School
Lamesa, TX1990
Skills
- Seasoned Sales Rep (outside, inside and B2B)
- Business Administration and Management
- Strategic Planning and Budgeting
- Customer Relationship Management
- Critical thinking
- Problem solving
- Cold Calling Experience
- Computer proficient in Microsoft Office
- Outbound Telephone Marketing
- Product and Service Sales
Accomplishments
- Multi Year Chairman's Sales Club – Top Percentile of Corporate Sales Locations
- 2007,2009, 2010 & 2014
- Eagles Rise Above Obstacles - Leadership Award 2010
- Certified Corporate Trainer – 2016
- NMLS
Languages
English
Spanish
Timeline
Inside Sales Consultant, Home Advisor
Angi Leads
2022.03 - 2022.11
Fraud Investigator
Task Us
2022.02 - 2022.03
Loan Partner
Gateway Mortgage Group
2020.02 - 2021.04
Residential Mortgage Loan Officer
Bank of England Mortgage
2019.05 - 2019.12
National Loan Officer Manager
Village Capital and Investment, Inc
2017.11 - 2018.09
District Sales Manager
Yumi Ice Cream, Inc
2017.07 - 2017.11
Area Manager
Schwan's Home Service
2005.10 - 2017.05
Some College (No Degree) - Business Administration and Management
Western Governors University
Business Administration And Management
Schwan's University
High School Diploma -
Lamesa High School
Affiliations
- Member of Knights of Columbus - 3rd Degree
Additional Information
I have been out of the field for a time due to some unexpected family medical issues. Everything has been taken care of and I am ready to get back into the workforce. I would be open to elaborate more if you have further questions!
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