Summary
Overview
Work History
Education
Skills
Accomplishments
HOBBIES
Languages
Timeline
DeliveryDriver

Billy Oyarzabal

Avon,IN

Summary

Several years of experience working in logistics. Strong display in leadership and communication skills. Hardworking individual and loyal employee able to work independently or with others as a team to meet all deadlines. Excellent organizational and problem-solving skills. Consistently sets goals for continual growth and development.

Overview

12
12
years of professional experience

Work History

Supervisor of Operations

UPS
05.2015 - Current
  • Manage up to 20 people at a time through scheduling, payroll administration, and providing performance feedback
  • Meet service and production goals
  • Plan and organize meetings for the day
  • Communicate work expectations with the team
  • Ensure safety standards are within compliance
  • Training new hires and evaluating their performance and providing feedback

Seasonal Driver

UPS
11.2022 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Delivered commercially and to residential customers ensuring products were on time and in excellent condition
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Package Handler

UPS
09.2012 - 05.2015
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Followed verbal and written instructions to properly move and ship products.
  • Followed safety regulations to maintain safe work environment.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
05.2012

Skills

  • Computer Literacy - MS Office
  • Team Development
  • Logistics Management
  • Goal Setting
  • Documentation and Communication
  • Team building
  • Customer Service
  • Leadership Development
  • Problem-Solving
  • Adaptability and Flexibility
  • Decision-Making
  • Self Motivation
  • Task Prioritization

Accomplishments

Supervisor of the month within my region for a 1/200,000 service goal on a plan goal of 1/20,000 for the month.

Completed Frontline Supervisor Training

HOBBIES

Hobbies include: weight training and exercise for well-being, gaming on the side such as competitive Valorant and Rocket League, participation in car meets, and attending gaming conventions.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Seasonal Driver

UPS
11.2022 - Current

Supervisor of Operations

UPS
05.2015 - Current

Package Handler

UPS
09.2012 - 05.2015

High School Diploma -

Ben Davis High School

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Billy Oyarzabal