Billy Pinkston
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Executive Administrative Assistant
Viking Holdings Co.
05.2019 - Current
- Scheduled appointments and handled calendars for senior leadership.
- Managed annual spending budget of $45Ok
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Issue and track purchase orders to suppliers, distributors, and vendors
- Assist with recruitment by identifying candidates, performing reference checks, and conducting interviews
- Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication on behalf of the executive administration
- Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips.
Design Assistant
Tailor Moments
11.2021 - 11.2022
- Conceptualize design ideas based on client feedback or feedback from other designers on the team
- Provide visual support for sales presentations to potential clients
- Review current trends in the industry and update designs accordingly
- Create sketches and work with Canva to create mockups of design concepts
- Project Budget management
- Work with designers to create concepts for new products or services
- Create and confer presentation of design concepts to clients
- Collaborate with the client on final design selections.
Club Lounge Concierge
The Ritz-Carlton Hotel Chicago
08.2017 - 05.2019
- Offered a sincere and genuine welcome to all guests, be proactive and anticipatory with guest requests and needs
- Reviewed daily arrival reports and in-house guest reports
- Be fully aware of VIPs, arrival times, group/company information, and special requests
- Provided maximum levels of guest service while maintaining Ritz-Carlton standards
- Maintained the Club Lounge area and cleared the Club Lounge tables during and after meals
- Assisted guests with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation.
Night Audit Supervisor/ Front Desk Agent
The Freehand Chicago
04.2017 - 04.2018
- Processed guest arrivals and departures, including all necessary payments, guest registration reservations, and other clerical duties focused on quality and courtesy
- Managed front desk activity and handed guest check-ins and check-outs
- Ensured customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
- Addressed customer requests and complaints and directed other employees or departments accordingly.
Education
Business Management, Human Resources -
Eastern Gateway Community College
Bachelor of Arts, General Studies -
University of Illinois@ Urbana-Champaign
Skills
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Budget Management
- Strategic Communications
- Relationship Management
- Project Management
- Business Correspondence
- Travel Planning
- Office Supplies and Inventory
- Customer Service
- Social Media Management
- Data Entry Documentation
- Back Office Operations
- Event Coordination
Websites
Certification
Microsoft Certified Educator (MCE)
Timeline
Design Assistant
Tailor Moments
11.2021 - 11.2022
Senior Executive Administrative Assistant
Viking Holdings Co.
05.2019 - Current
Club Lounge Concierge
The Ritz-Carlton Hotel Chicago
08.2017 - 05.2019
Night Audit Supervisor/ Front Desk Agent
The Freehand Chicago
04.2017 - 04.2018
Business Management, Human Resources -
Eastern Gateway Community College
Bachelor of Arts, General Studies -
University of Illinois@ Urbana-Champaign
Similar Profiles
MELISSA BELLAYS FIGUERAMELISSA BELLAYS FIGUERA
Local Service Planner at Viking Viking Life-Saving Equipme-Saving EquipmentLocal Service Planner at Viking Viking Life-Saving Equipme-Saving Equipment
WILFREDO NAMOC CUÑADO JR.WILFREDO NAMOC CUÑADO JR.
CHEF DE PARTIE at VIKING RIVER RUISES. (VIKING CATERING A.G.)CHEF DE PARTIE at VIKING RIVER RUISES. (VIKING CATERING A.G.)
Yunus Emre GürgenYunus Emre Gürgen
Muhasebe Personeli at Viking Turizm San. Ve Tic. A.Ş-Viking Hotels Gelirler ve Krediler DepartmanıMuhasebe Personeli at Viking Turizm San. Ve Tic. A.Ş-Viking Hotels Gelirler ve Krediler Departmanı
Catey SalmonsCatey Salmons
Senior Executive Administrative Assistant at Ability MattersSenior Executive Administrative Assistant at Ability Matters
Kimberly GrayKimberly Gray
Senior Executive Administrative Assistant at Booz Allen HamiltonSenior Executive Administrative Assistant at Booz Allen Hamilton