Billy Rhoden
Beaverton,OR
Summary
Adaptable team player with strong interpersonal skills and extensive experience in customer service and problem resolution. Proven ability to support individuals with compassion while contributing to safe, trauma-informed environments. Trained in register operations, ensuring smooth front-end operations and exceeding customer expectations. Reliable and efficient in completing assignments, consistently enhancing team performance.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate / Cashier
Village Merchants
Portland, OR
06.2021 - 06.2024
- Maintained organized displays and store cleanliness.
- Assisted customers with price checks, fitting rooms, and locating merchandise.
- Contributed to team meetings and overall store performance.
- Assisted customers with product selections and inquiries.
- Collaborated with team members to enhance customer experience.
- Assisted with training new employees on proper cash handling procedures.
- Enforced safety regulations in order to maintain a safe working environment.
Food Prep Cook / Cashier
Keli's Hawaiian Sauces
Seaside, OR
06.2018 - 06.2022
- Executed safe and efficient food preparation and handling practices.
- Reduced waste through systematic inventory rotation.
- Delivered product information, processed refunds, and facilitated cross-training in various areas.
- Ensured cleanliness and organization of kitchen workspace and equipment.
- Operated kitchen equipment safely while complying with health and safety regulations.
- Maintained adherence to health codes during food preparation in line with safety guidelines.
Front of House Server
Blue Star Donuts
Portland, OR
01.2021 - 01.2022
- Served customers efficiently in a fast-paced environment to enhance satisfaction.
- Supported daily opening and closing operations to ensure smooth workflow.
- Cultivated guest loyalty by delivering positive experiences consistently.
- Assisted with inventory management and restocked supplies as needed.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
Beauty Associate
Fred Meyer
Portland, OR
04.2019 - 08.2019
- Advised customers on beauty products tailored to individual needs.
- Maintained product displays and ensured inventory accuracy.
- Delivered exceptional customer service, driving sales and enhancing satisfaction.
- Conducted daily opening and closing procedures for efficient store operations.
Education
Associate of Arts (AA) -
Portland Community College
Portland, OR06.2022
Skills
- Empathetic communication
- Goal-oriented mindset
- Supportive presence
- Quick learner
- Team collaboration
- Trauma-informed understanding
- Employee training
Volunteer Experience
- Supported event coordination to empower and uplift LGBTQ+ youth.
- Contributed to creating a welcoming, inclusive, and affirming environment for all participants.
Timeline
Retail Sales Associate / Cashier
Village Merchants
06.2021 - 06.2024
Front of House Server
Blue Star Donuts
01.2021 - 01.2022
Beauty Associate
Fred Meyer
04.2019 - 08.2019
Food Prep Cook / Cashier
Keli's Hawaiian Sauces
06.2018 - 06.2022
Associate of Arts (AA) -
Portland Community College
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