Billy Robb
Electra,TX
Summary
Dynamic manager with a proven track record at Duncan-Thomas Enterprises Inc., excelling in customer relations and operations management. Successfully mentored staff, enhancing team performance and agility. Skilled in troubleshooting and data-driven decision making, fostering strong relationships with clients to drive customer retention and satisfaction.
Overview
28
28
years of professional experience
Work History
Manager in Charge
Duncan-Thomas Enterprises Inc.
01.2005 - 04.2024
- Mentored staff in best practices, fostering professional development and knowledge sharing.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Web Operator in Extrusion Dept.
Sealed Air Corp.
03.1996 - 11.2004
- Operated machinery and equipment to meet production targets efficiently.
- Monitored production processes to ensure quality standards and compliance.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Trained new operators on safety procedures and operational protocols effectively.
- Collaborated with team members to streamline workflows and improve productivity.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Education
No Degree - General Studies
Vernon College
Vernon,TXHigh School Diploma -
Electra High School
Electra05-1972
Skills
- Customer relations
- Troubleshooting and problem resolution
- Data-driven decision making
- Operations management
- Documentation and reporting
- Time management
- Attention to detail
- Problem-solving abilities
- Customer retention
Timeline
Manager in Charge
Duncan-Thomas Enterprises Inc.
01.2005 - 04.2024
Web Operator in Extrusion Dept.
Sealed Air Corp.
03.1996 - 11.2004
No Degree - General Studies
Vernon College
High School Diploma -
Electra High School