Summary
Overview
Work History
Education
Skills
Timeline
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Billy Shuler

Boca Raton,USA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Server

Galuppis
08.2024 - 02.2025

Company Overview: Galuppi's is a place for people from all over South Florida to come together for many reasons, from live music, Sunday brunches, family reunions to weddings, big and small.

  • Banquet Serving as well as dinner shows
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Bartender

DelecTable
02.2023 - 08.2024

Company Overview: Five and eight-course dining with a theatrical spin.

  • Utilizing fire, smoke, ice and even blindfolds to create a unique and thrilling dining experience
  • Creating delicious and fun cocktails to delight the senses of our guests
  • Building cocktail and mocktail menus with interesting monthly and holiday themes
  • Maintaining smooth service for the entire restaurant
  • Non-stop hard work from the start of the shift to finish
  • Always making our guests feel at home and eager to return
  • Running food, bussing tables, heavy polishing glassware, pouring wine for each course pairing

Server

Matteos Trattoria
12.2021 - 01.2023

Company Overview: Fine dining with intricate table-side plating service.

  • My strongest suits include making my guests feel at home, upselling, and wine knowledge
  • Family-style fine dining with table-side salad and wine service
  • Providing impeccable service to our guests and making them feel at home while under my care
  • In a fine dining atmosphere, you always have to be on your toes

Bartender/Server

Anthony's Coal Fired Pizza
03.2020 - 01.2021

Company Overview: Family-run business centered on providing a classic and comfortable experience for guests.

  • Handling inventory, managing the money drawer, creating gourmet sandwiches, and running a tight shift 24/7
  • Multitasking while providing guests with a positive and energetic atmosphere

Education

High School Diploma -

Boca Raton Community High School
06.2013

Skills

  • Retail Sales
  • Cash Handling
  • Upselling
  • Bartending
  • Assistant Manager Experience
  • Catering
  • Heavy lifting
  • Customer service
  • Hospitality
  • Food Safety
  • Time management
  • Daily specials memorization

Timeline

Server

Galuppis
08.2024 - 02.2025

Bartender

DelecTable
02.2023 - 08.2024

Server

Matteos Trattoria
12.2021 - 01.2023

Bartender/Server

Anthony's Coal Fired Pizza
03.2020 - 01.2021

High School Diploma -

Boca Raton Community High School
Billy Shuler