Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Billy Waters

Chattanooga,Select

Summary

Focused Account Executive offering background in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.

Overview

40
40
years of professional experience

Work History

Freight Sale Account Executive

UPS Freight
Chattanooga, TN
08.2005 - Current
  • Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
  • Formulated trusted relationships with key accounts.
  • Built strong relationships with clients by providing exceptional customer service.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts.
  • Conducted product demonstrations for existing and potential customers.
  • Negotiated details of contracts and payments and prepared sales contracts and order forms.
  • Determined cost and pricing of proposals and bids.
  • Maintained professional network of potential clients and business opportunities.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Created and maintained sales environment to support business objectives.

Sales Account Manager

Overnite Transportation
08.1995 - 08.2005
  • Managed accounts to ensure customer satisfaction and account retention.
  • Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
  • Built strong relationships with clients by providing exceptional customer service.
  • Ensured compliance with company policies, procedures, and industry regulations related to sales operations.
  • Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts.
  • Conducted product demonstrations for existing and potential customers.
  • Prepared detailed presentations outlining features, benefits of products, services being sold.
  • Developed and implemented sales strategies that resulted in increased revenue.
  • Determined cost and pricing of proposals and bids.

Warehouse Worker

Overnite Transportation
Chattanooga, TN
06.1984 - 08.1995
  • 1984 to 1989 worked inbound and outbound dock unloading and loading freight to city and line haul moves.
  • 1989 to 1995 outbound supervisor of 10-15 warehousemen managed to oversee loading of outbound shipments to specified direct loading to center hubs.
  • responsible for 250-300 shipments per night.

Education

Some College (No Degree) - Marketing

The University of Tennessee - Chattanooga
Chattanooga, TN

Skills

  • Revenue Generation
  • Account Management
  • Contract Negotiation
  • Business Development

Accomplishments

  • Four Time Account manger of the Year
  • Nominated 3 times for the Prestigious Platinum Award
  • Winner of multiple Bronze, Silver and Gold awards

Timeline

Freight Sale Account Executive

UPS Freight
08.2005 - Current

Sales Account Manager

Overnite Transportation
08.1995 - 08.2005

Warehouse Worker

Overnite Transportation
06.1984 - 08.1995

Some College (No Degree) - Marketing

The University of Tennessee - Chattanooga

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Billy Waters