Billy J Wilborn
Lubbock,TX
Summary
Diverse Professional eagerly anticipating new challenges and opportunities for growth. Focused with proven skills increasing revenue by effectively communicating and maintaining a loyal customer base. Driven to go above and beyond to exceed team and company sales goals.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Shift Automotive Group
Lubbock, TX
11.2023 - 07.2024
- Developed relationships with current and potential customers through follow-up calls or emails to encourage repeat business opportunities.
- Negotiated prices with customers in order to close sales transactions.
- Implemented marketing strategies such as advertising campaigns and social media events to increase sales volume.
Floor Mgr.
Autonation USA Katy
Houston, TX
08.2022 - 10.2023
- Greeted incoming customers providing expert customer service while explaining features and benefits.
- Generated sales across complete sales process from prospecting, negotiating and closings deals.
- Followed-up with clients after sales to assess quality service and customer satisfaction.
Senior Sales Advisor
Richard Bunkley Allstate Agency
Austin, TX
02.2022 - 08.2022
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
Sales Representative
Autonation Toyota South
Austin, TX
05.2021 - 02.2022
- Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
- Oversaw customer test drives and demonstrated standard and optional features.
- Used CRM database to track referral and appointment data and maintain high closing percentage.
Senior Insurance Agent
Valdes & Associates Allstate
Kyle, TX
10.2019 - 05.2021
- Analyzed customer needs and provided best options, upselling products and services.
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Generated new leads and identified potential clients by using successful direct marketing strategies.
Owner
Unique Crete Staining & More
Lubbock, TX
02.2013 - 09.2019
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Trained teams on specific operations, applicable procedures and techniques for each job site.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Education
Adjuster License - Insurance
Texas Department of Insurance
05.2023
Insurance
Property & Casualty License
05-2019
Some College (No Degree) - Psychology
Texas Tech University
Lubbock, TXSkills
- Excellent communication interpersonal skills and the ability to incorporate phone etiquette
- Detail Oriented
- Networking and Prospecting Skills
- Contract negotiation and closing strategies
4 years in the United States Navy
MILITARY VETERAN
Timeline
Sales Consultant
Shift Automotive Group
11.2023 - 07.2024
Floor Mgr.
Autonation USA Katy
08.2022 - 10.2023
Senior Sales Advisor
Richard Bunkley Allstate Agency
02.2022 - 08.2022
Sales Representative
Autonation Toyota South
05.2021 - 02.2022
Senior Insurance Agent
Valdes & Associates Allstate
10.2019 - 05.2021
Owner
Unique Crete Staining & More
02.2013 - 09.2019
Adjuster License - Insurance
Texas Department of Insurance
Insurance
Property & Casualty License
Some College (No Degree) - Psychology
Texas Tech University
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