Billy Jo Schrot
Faribault,MN
Summary
Professional banking leader with solid experience in financial transactions and customer service. Skilled in handling high-volume cash operations, resolving discrepancies, and enhancing team performance. Recognized for strong focus on collaboration, adaptability, and achieving consistent results. Reliable and flexible, adept at meeting changing needs while ensuring accuracy and security.
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
13
13
years of professional experience
Work History
Patient Service Specialist
Richie Eye Clinic
Faribault, MN
04.2025 - Current
- Assisted patients with appointment scheduling and insurance verification.
- Maintained accurate electronic health records and patient information updates.
- Communicated effectively with medical staff to coordinate patient care.
- Provided support during patient check-in and check-out processes.
- Process customer payments
- Process Insurance payments
- Scanning documents
Accounts Payable Clerk
Harry Meyering Center (formerly Inisfail Inc)
Faribault, MN
09.2024 - 03.2025
- Processed vendor invoices accurately and efficiently, ensuring timely payments.
- Maintained meticulous records of transactions using accounting software.
- Reconciled discrepancies between vendor statements and internal records.
- Assisted in month-end close processes by preparing necessary documentation.
Head Teller
Reliance Bank
Faribault, MN
10.2012 - 11.2023
- Supervised daily cash handling procedures to ensure accuracy and compliance.
- Trained and mentored new tellers on operational processes and customer service standards.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and trust in services.
- Balances machines daily.
- Phones, fax and email.
- Monthly audits of machines and vault.
- Balances internal bank accounts monthly.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
Education
Degree in Medical Coding -
South Central College
Faribault, MNHigh School Diploma -
Aitkin High School
Aitkin, MN06-2001
Skills
- Patient confidentiality
- Professionalism and ethics
- Organization and planning
- Operational efficiency
- Cash handling expertise
- Deposit processing
- Transaction processing accuracy
- Safe deposit box management
- Positive attitude
- Customer service
Timeline
Patient Service Specialist
Richie Eye Clinic
04.2025 - Current
Accounts Payable Clerk
Harry Meyering Center (formerly Inisfail Inc)
09.2024 - 03.2025
Head Teller
Reliance Bank
10.2012 - 11.2023
Degree in Medical Coding -
South Central College
High School Diploma -
Aitkin High School