Bing 冰 Tian 田
New York,NY
Summary
Driven professional with a proven track record at Buffet Palace, enhancing operational efficiency and customer satisfaction. Excelled in team and staff management, implementing innovative inventory control measures. Skilled in customer engagement, significantly improved service quality through strategic feedback utilization. Demonstrates exceptional organizational abilities and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Buffet Palace
01.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Personal Assistant
Hyatt Place Flushing NY
07.2018 - 10.2020
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Education
High School Diploma -
Flushing International High School
Flushing, NY05.2015
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Korean
Limited Working
Timeline
Restaurant Manager
Buffet Palace
01.2021 - Current
Personal Assistant
Hyatt Place Flushing NY
07.2018 - 10.2020
High School Diploma -
Flushing International High School
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