Bingran Wang
Orlando,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Dominos's Pizza
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed with over 20 customer calls per day
CSR
Dominos's Pizza
02.2023 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Lodging And Restaurant Management
University of Central Florida
Orlando, FL04.2027
Skills
- Cost Control
- Entrepreneurship and Small Business certificate
- Microsoft PowerPoint (Office 2019) certificate
- Customer Relations
- Time Management
- Staff Supervision
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Dominos's Pizza
08.2023 - Current
CSR
Dominos's Pizza
02.2023 - 07.2023
Bachelor of Science - Lodging And Restaurant Management
University of Central Florida
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