Binh Huynh
EGG HARBOR TOWNSHIP
Summary
Been managing Divine Nails & Spa since the beginning, and the business has increased in revenue and reputation over time. Open the new salon and recover the investment within two years. Experienced with team leadership, strategic planning, and operational management.
Overview
10
10
years of professional experience
Work History
Manager
Divine Spa & Nails
03.2024 - Current
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff on spa treatments and nail care techniques.
- Implemented scheduling system to optimize appointment flow and reduce wait times.
- Managed inventory levels, ordering supplies to maintain adequate stock for service demands.
Manager
Divine Nails & Spa
06.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Arts - Management
Rutgers University
New Brunswick, New Jersey, NJ05-2018
Skills
- Staff training
- Customer satisfaction
- Conflict resolution
- Inventory management
- Appointment scheduling
- Operational supervision
- Problem resolution
- Analytical decision-making
Languages
Vietnamese
Native or Bilingual
Timeline
Manager
Divine Spa & Nails
03.2024 - Current
Manager
Divine Nails & Spa
06.2015 - Current
Bachelor of Arts - Management
Rutgers University