Binh Ton
Glendale,Arizona
Summary
Detail-oriented Pharmacy Technician skilled in medication dispensing, patient safety, and effective communication. Proven ability to manage customer interactions and ensure compliance in medication handling. Detail-oriented pharmacy technician with proven skills in medication dispensing, patient safety, and customer service. Committed to adhering to safety protocols and enhancing patient care through effective communication and time management.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Centerwell Pharmacy
Phoenix, AZ
01.2023 - 06.2025
- Assisted pharmacists in preparing and dispensing medications to patients.
- Adhered to safety protocols and regulatory standards in medication handling.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Verified prescriptions and drug labels, documents and packages.
Receptionist
Nails and Spa
Phoenix, AZ
09.2019 - 09.2020
- Answered phone calls promptly, delivering information on services and handling booking inquiries effectively.
- Coordinated customer appointments using scheduling software, ensuring efficient front desk operations.
- Handled customer complaints professionally, resolving issues to enhance satisfaction and foster loyalty.
- Processed payments and managed cash transactions daily, ensuring accuracy in financial records.
Video Editor
LotusTV/Paris by Night
Santa Ana, California
04.2016 - 08.2018
- Edited video content for weekly broadcasts and special programs, contributing to engaging viewer experiences.
- Utilized editing software to enhance visual quality and storytelling, elevating overall production standards.
- Edited video by adding graphics, titles, audio and special effects.
- Uploaded final cuts to content management systems and client platforms.
- Delivered all projects on time and within budget constraints, ensuring client satisfaction and project success.
Education
Associate of Arts - Graphic And Digital Design
Phoenix College
Phoenix, AZ05.2015
Skills
- Medication dispensing
- Labeling prescriptions
- Order verification
- Patient safety
- Pharmacy ethics
- Customer service
- Appointment scheduling
- Time management
Key Qualifications
- Strong customer service experience from front-desk and healthcare environments
- Comfortable handling confidential information and verifying identity details
- Experience in working with cash payments, and sensitive documents
- Able to stay calm and professional when assisting frustrated customers
- Bilingual: English and Vietnamese
Timeline
Pharmacy Technician
Centerwell Pharmacy
01.2023 - 06.2025
Receptionist
Nails and Spa
09.2019 - 09.2020
Video Editor
LotusTV/Paris by Night
04.2016 - 08.2018
Associate of Arts - Graphic And Digital Design
Phoenix College