Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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BINIAMIN TSEGAY

BINIAMIN TSEGAY

Marysvale,WA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

21
21
years of professional experience

Work History

Sales Representative

SANDBERG VOLVO CARS
01.2018 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Organized sales paperwork, presented proposals and finalized contracts.

GENERAL MANAGER

McDonald's Restaurant
02.2001 - 03.2017
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Education

High School Diploma -

SEMAETAT SECONDARY SCHOOL
ASMARA, ERITREA
07.1994

Skills

  • Territory Volume
  • Consultative Sales Strategies
  • Promotional Campaigns
  • Campaign Support
  • Maintaining Customer Database
  • Lead Prospecting
  • Closing Sales
  • Sales Representation
  • Qualified Lead Generation

Accomplishments

    I enjoy working around people and I had 2 years straight the excellence award in customer service and sales.


    Ready to learn and grow.


    I speak Tigrinya Amharic and German languages

Timeline

Sales Representative

SANDBERG VOLVO CARS
01.2018 - Current

GENERAL MANAGER

McDonald's Restaurant
02.2001 - 03.2017

High School Diploma -

SEMAETAT SECONDARY SCHOOL

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BINIAMIN TSEGAY