Luis Sande
Miami,FL
Summary
Customer-focused Server committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Overview
7
7
years of professional experience
Work History
Server
Trulucks Restaurant Group
10.2020 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Electronic Sales Associate
Office Depot Inc
02.2017 - 03.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Applied knowledge of electronics products to educate prospects and customers.
Education
Associate of Science - Business Administration And Management
Miami Dade College
Miami, FL01.2022
Skills
- Focused on providing customers with courteous care
- Excellent interpersonal skills, great at communicating with customers and associates
- Great computer skills
- Fluent in both Spanish and English
- Customer Complaint Resolution
- Used to work under pressure and fast paced environments
- Sales expertise
- Strong Work Ethic
- Cash Handling
Timeline
Server
Trulucks Restaurant Group
10.2020 - Current
Electronic Sales Associate
Office Depot Inc
02.2017 - 03.2020
Associate of Science - Business Administration And Management
Miami Dade College
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