Bionca Singleton
Brandon
Summary
Dedicated and detail-oriented Medical Courier with a strong commitment to ensuring the safe, timely, and accurate transport of medical specimens, medications, and sensitive healthcare materials. Over 5 years of experience in logistics and delivery, with a proven ability to adhere to strict schedules and regulatory protocols, including HIPAA and biohazard safety standards. Skilled in route optimization, chain-of-custody documentation, and maintaining professionalism under pressure. Holds OSHA Safety Certifications, combined with excellent time management, communication, and problem-solving abilities. A dependable team player focused on supporting healthcare operations through reliable courier services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Contractor
Capstone Logistics LLC.
06.2025 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Observed packing operations to verify conformance to specifications.
Driver
Lyft
01.2020 - Current
- Safely transported clients to their destinations, ensuring punctuality and exceptional service.
- Optimized routes to meet time constraints and maximize efficiency in high-traffic environments.
- Maintained meticulous records of daily operations, including mileage and client feedback.
- Demonstrated professionalism in handling diverse client needs, enhancing customer satisfaction.
Delivery Driver
DoorDash
01.2018 - 01.2021
- Delivered food and retail goods promptly, consistently meeting delivery deadlines.
- Managed multiple delivery routes, ensuring accurate and secure handling of packages.
- Provided high-quality service to customers, maintaining a strong rating and positive feedback.
- Utilized GPS tools to navigate efficiently and adapt to route changes.
Personal Shopper & Delivery Driver
Instacart
01.2015 - 01.2018
- Delivered groceries and household items with a focus on accuracy and timeliness.
- Followed specific customer instructions to ensure satisfaction and quality service.
- Maintained detailed delivery records and navigated multiple routes efficiently.
Education
Diploma -
Grand Blanc Highschool
CENA Certification - Certified Nursing Assistant
Baker College
01.2010
Skills
- Time Management
- Communication Skills
- Attention to Detail
- Navigation & Route Planning
- Physical Stamina
- Knowledge of Medical Protocols
- Vehicle Operation & Maintenance
- Record Keeping & Documentation
- Safety Awareness
- Customer Service
- Problem Solving Skills
- Cross-functional coordination
- Billing control
Accomplishments
DOT CERTIFIED
Certification
- CPR
- Medical Courier Training
- Blood Borne Pathogens
- Certified HIPAA Certification, Integrity Training
Timeline
Independent Contractor
Capstone Logistics LLC.
06.2025 - Current
Driver
Lyft
01.2020 - Current
Delivery Driver
DoorDash
01.2018 - 01.2021
Personal Shopper & Delivery Driver
Instacart
01.2015 - 01.2018
CENA Certification - Certified Nursing Assistant
Baker College
Diploma -
Grand Blanc Highschool
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