Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Birash Thapa

Manassas,VA

Summary

Dynamic leader with proven expertise in staff management and technical operations, honed at Securitas Security Services USA. Excelled in enhancing team productivity by over 20% through effective training, mentoring, and leadership. Skilled in MS Office, with a strong focus on achieving customer satisfaction and employee motivation. Demonstrates exceptional communication and problem-solving abilities.

Overview

17
17
years of professional experience

Work History

Supervisor

Securitas Security Services USA
01.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Machine Operator

Wonprotech
08.2012 - 07.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Electrician

NEA
03.2007 - 04.2011
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.

Education

Bachelor of Commerce -

NR College
Kathmandu
12.2011

High School Diploma -

Shree Janata High School Parsa
Parsa
06.2007

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Communication
  • Leadership
  • Customer service
  • MS Office
  • Technical

Websites

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Korean
Full Professional

Timeline

Supervisor

Securitas Security Services USA
01.2023 - Current

Machine Operator

Wonprotech
08.2012 - 07.2022

Electrician

NEA
03.2007 - 04.2011

Bachelor of Commerce -

NR College

High School Diploma -

Shree Janata High School Parsa

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Birash Thapa