Birgitte Gomes

Was in charge of front and back office duties plus in charge of the lab

• Administered patient assessments and documented vital signs accurately in electronic health records.
• Assisted healthcare providers with examinations, enhancing patient care quality and efficiency.
• Coordinated patient appointments and managed scheduling, optimizing clinic workflow.
• Trained new staff on clinical procedures and office protocols, promoting team competency.
• Developed streamlined processes for inventory management, reducing supply costs and improving availability.
• Implemented patient follow-up procedures to ensure continuity of care and satisfaction.
• Collaborated with multidisciplinary teams to enhance overall patient experience and treatment outcomes.
• Led quality assurance initiatives to maintain compliance with healthcare regulations and standards.

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• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Streamlined patient check-in process, reducing administrative burden for medical staff.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.