Bishop Nodine
Spartanburg,SC
Summary
Dedicated professional with extensive experience in patient care and customer service. Skilled in managing patient registrations, resolving inquiries, and maintaining confidentiality while ensuring accurate record keeping. Collaborative team player focused on fostering positive patient experiences and efficient communication with medical staff.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
Spartanburg Medical Center
Spartanburg , SC
08.2025 - Current
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Streamlined patient registration and verification processes to enhance accuracy and reduce wait times.
- Guided patients through insurance inquiries and coverage options, ensuring clarity and understanding.
- Maintained accurate patient records in the electronic health system.
- Collaborated with medical staff to streamline workflow and communication.
- Addressed and resolved patient concerns using effective problem-solving strategies to improve overall patient satisfaction.
- Applied HIPAA privacy and security regulations while handling patient information.
- Executed scanning of patient documents into the electronic medical records system to ensure accurate digital archiving.
- Welcomed patients and visitors at the front desk, ensuring a friendly and professional first impression.
Target Associate
Target
Spartanburg, USA
05.2025 - 08.2025
- Assisted customers with inquiries and purchasing decisions
- Ensure all sales and deals are accurate
- Collaborated with departments to enhance customer experience
- Stocked tech and baby departments to ensure product availability
- Performed janitorial tasks to maintain a clean and safe environment.
ABA line therapist
Project hope foundation
Spartanburg, USA
12.2024 - 01.2025
- Assisted autistic children through implementation of ABA therapy techniques
- Collected and analyzed data during sessions to track client progress
- Communicated with parents and supervisors regarding client needs and developmental progress
- Uphold ABA code of ethics during therapy sessions
Security Guest Ambassador
Spartanburg Medical Center
Spartanburg, USA
07.2024 - 12.2024
- Monitored assigned areas for safety and compliance, contributing to overall site security
- Checked in visitors at front desk, ensuring a secure and welcoming environment
- Direct visitors through wayfinding
- Restocked supplies in designated areas to maintain operational readiness
Central Patient Transporter
Spartanburg Medical Center Mary Black Campus
Spartanburg, USA
08.2020 - 07.2024
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Coordinated with CNAs, nurses, and physicians to ensure safe, smooth patient transport.
- Analyzed patients' medical conditions to identify proper mode of transport.
- Provided emotional support and reassurance to patients and families during transport.
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Cleaned equipment with appropriate disinfectants after each transport to help prevent infection.
Education
High school diploma -
Boiling Springs High School
Boiling Springs, SC05-2019
Skills
- Patient registration
- Insurance verification
- Electronic Health Records
- HIPAA
- Patient Care
- Patient Relations
- Data Entry
- Data entry accuracy
- Organizational skills
- Office software proficiency
- Critical Thinking
- Decision Making
- Customer service
- Interpersonal Communications
- Hospital Experience
Timeline
Patient Access Representative
Spartanburg Medical Center
08.2025 - Current
Target Associate
Target
05.2025 - 08.2025
ABA line therapist
Project hope foundation
12.2024 - 01.2025
Security Guest Ambassador
Spartanburg Medical Center
07.2024 - 12.2024
Central Patient Transporter
Spartanburg Medical Center Mary Black Campus
08.2020 - 07.2024
High school diploma -
Boiling Springs High School