BISMARK OPOKU-APPAU
LINCOLN,NE
Summary
Dynamic and results-oriented professional with extensive experience in correctional services and food service management, notably with the Nebraska Department of Correctional Services. Demonstrated expertise in safety protocols and food handling, complemented by a strong work ethic and excellent communication skills. Proven ability to enhance team efficiency and significantly reduce contraband incidents, showcasing a commitment to excellence and safety.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Diligent with comprehensive background in food service operations, delivering consistent quality in customer satisfaction. Proven track record of maintaining high standards in food preparation and safety. Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker
Nebraska Department Of Correctional Services
05.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Correctional Corporal
Nebraska Department Of Correctional Services
04.2022 - 05.2023
- Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
- Collaborated with mental health professionals to address inmate psychological concerns effectively, ensuring timely intervention when necessary.
- Assisted in the development and implementation of training programs for new hires, improving overall staff preparedness and competence.
- Contributed to positive community relations by participating in outreach events that showcased the facility''s commitment to public safety initiatives.
- Maintained a secure environment for inmates, staff, and visitors through diligent monitoring and enforcement of safety protocols.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
- Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
- Collaborated with fellow correctional officers to establish a cohesive team, ensuring effective communication and consistent adherence to policies.
- Trained new correctional officers in proper restraint techniques, reducing the risk of injury to both staff and inmates during physical altercations.
- Prevented escapes by conducting regular security checks and promptly addressing any identified vulnerabilities or breaches in protocol.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Correctional Officer
Minnesota Department Of Corrections
02.2022 - 04.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Correctional Officer
Texas Department Of Criminal Justice
05.2020 - 01.2022
- Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
- Collaborated with mental health professionals to address inmate psychological concerns effectively, ensuring timely intervention when necessary.
- Assisted in the development and implementation of training programs for new hires, improving overall staff preparedness and competence.
- Contributed to positive community relations by participating in outreach events that showcased the facility''s commitment to public safety initiatives.
- Maintained a secure environment for inmates, staff, and visitors through diligent monitoring and enforcement of safety protocols.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
- Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
- Collaborated with fellow correctional officers to establish a cohesive team, ensuring effective communication and consistent adherence to policies.
- Trained new correctional officers in proper restraint techniques, reducing the risk of injury to both staff and inmates during physical altercations.
- Prevented escapes by conducting regular security checks and promptly addressing any identified vulnerabilities or breaches in protocol.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Education
Bachelor of Science - Agricultural Education
University of Education, Winneba
Mampong Ashanti07-2011
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Team oriented
- Safe food handling
- Food and safety standards
- Basic mathematics
- Food storage practices
- ServSafe
Accomplishments
- Resolved product issue through consumer testing.
- Supervised incarcerated individuals .
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Full Professional
Timeline
Food Service Worker
Nebraska Department Of Correctional Services
05.2023 - Current
Correctional Corporal
Nebraska Department Of Correctional Services
04.2022 - 05.2023
Correctional Officer
Minnesota Department Of Corrections
02.2022 - 04.2022
Correctional Officer
Texas Department Of Criminal Justice
05.2020 - 01.2022
Bachelor of Science - Agricultural Education
University of Education, Winneba
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