Bjorn Erikson
Phelps Logistics
Lexington,NC
Summary
Results-driven Human Resources and Employee Relations professional with over 8 years of combined leadership, consultation, and operational experience. Proven track record of navigating complex employee relations, enforcing compliance with policy and employment standards, and advocating for team success in high-pressure, fast-paced environments. Adaptable change agent adept at building trusted relationships across remote and dispersed teams, leverage a background in military command, logistics safety management, and retail operations alongside a B.S. in Psychology.
18
years of professional experience
Work History
Safety Director & Human Resources Lead
5 Years- Reviewed company policy language and advised business leadership on interpretation to reduce employment-related compliance risk under federal and state employment standards.
- Conducted workplace investigations, addressed partner concerns with balanced, fair approach, and maintained precise case documentation in alignment with standard operating procedures.
- Led drive-safety program initiatives and employee-relations efforts to support operational excellence and sustain partner engagement across distributed environments.
Operations/Restaurant Manager
6 Years 5 Months- Managed employee relations, performance management, coaching, and conflict resolution for a high-volume retail team of 30+ team members.
- Entertained and applied company policies consistently, ensuring fair treatment, reduced turnover, and adherence to labor laws.
- Solicited direct feedback from crew members to address roadblocks, advocate for employee needs, and align store culture with company core values.
Funeral Director's Assistant
1 Year 9 Months- Provided compassionate consultation and clear communication to families and internal teams during high-empathy, sensitive scenarios.
- Handled confidential documentation and complex administrative details with high accuracy and strict adherence to regulatory standards.
Captain
4 Years 8 Months- Advised senior leadership and cross-functional teams on high-stakes operational decisions, influencing policy enforcement and enhancing personnel management.
- Conducted complex investigations and root-cause analyses, performing development evaluations for personnel to ensure equitable and fair outcomes.
- Commanded and coached diverse teams in fast-paced, high-stress environments, fostering strong relationships across remote and geographically dispersed units.
Education
High School Diploma
Bachelor of Arts - Applied Psychology
Concentration in mental health.
Skills
OSHA regulations
Regulatory compliance
Compassionate communication
Team building
Workplace inspections
Hazard identification
Timeline
Safety Director & Human Resources Lead
Phelps Logistics
2021.09 - Current
Operations/Restaurant Manager
McDonald’s
2015.03 - 2021.08
Funeral Director's Assistant
Newcomer Funeral Home & Crematory
2013.05 - 2015.02
Captain
US Army
2008.06 - 2013.02
Southern New Hampshire University
Bachelor of Arts from Applied Psychology
Norðlingaskóli
High School Diploma