Roberta Waldron

DOT Compliance ➢ Manage reception duties, Human Resources and workman's compensation, OSHA regulations, safety practices. ➢ Qualified employee applications according to DOT regulations/company minimum requirements ➢ Conduct all training courses offered by our Safety Department. ➢ Recruiting/Dispatching assistance ➢ On call dispatcher rotation

• Processed employee claims involving performance issues and harassment.
• Managed the onboarding process, providing new hires with necessary tools for success from day one.
• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
• Educated employees on company policy and kept employee handbook current.
• Conducted thorough job analyses to develop accurate position descriptions and salary structures.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Streamlined recruitment processes for increased efficiency in hiring top talent.
• Fostered positive work environment through comprehensive employee relations program.
• Created succession planning strategies to ensure leadership continuity and long-term success.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Maintained "open door" policy to encourage employee communications and resolution of issues.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
• Instructed senior leaders on appropriate employee corrective steps.
• Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Passionate about learning and committed to continual improvement.

➢ Process and hiring drivers according to FMCSA's Part 391 qualifications and exemptions. ➢ Managed driver qualification files for CDL Drivers according to DOT regulations nationwide. ➢ Performed drug/breath and alcohol testing (49 CFR Part 40 Procedures/Proficient in Operation of E.B.T.) ➢ Human Resources and workman's compensation/case management. Enter safety incident information in Metrics database in a timely manner ➢ Knowledge of CSA 2010 basic regulations and reading reports. ➢ Conduct all training courses offered by the Safety Department. ➢ Maintain Office employees and drivers monthly random drug consortium. ➢ Orientation for new hire drivers, including new updates on Safety regulations and company policies. ➢ Counsel drivers on DOT /company polices and including disciplinary actions. ➢ Created and implemented new company policies with our upper management approval. ➢ Great West Insurance Platinum Safety award.