Lori Crowther

• Supported month-end closing activities by reconciling accounts.
• Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
• Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
• Processed payments, and documented account updates.
• Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Utilized Microsoft Excel, High Radius and Oracle software to manage invoices and payments.

• Participated in continuous improvement initiatives aimed at enhancing the overall quality of nutrition services offered to students.
• Maintain a clean, safe and pleasant environment for students, faculty and patrons
• Food preparation and set up
• Serving a high volume of students and faculty quickly, safely and efficiently
• Count money as directed by the meal clerk, following correct accounting procedures.
• Assist with student workers to maintain order and cleanliness

• ·Work remotely from home to register customers for real estate seminars.
• Field inbound and outbound calls
• ·Effectively communicate information about upcoming real estate seminars.
• ·Relate with customers by effectively building rapport in a personal and professional manner.
• Register customers for seminars.
• Up sell customers to VIP status

• Managed budget implementations, employee reviews, training and schedules.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed daily business activities including customer service, quality control and loss prevention, in a high volume restaurant/bar.
• Handled all advertising, organizing and booking events .
• Handling large amounts of cash, credit card transactions and deposits.
• Inventory, cost analysis and ordering of food and products.
• Trained and motivated staff to have excellent customer service and suggestive selling techniques.
• Maintained POS hardware and software systems.

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• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.·
• Manage office documentation using Excel and PowerPoint and Access

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Maintained POS hardware and software systems for the Aloha

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.