Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Communication Skills
Certification
Languages
Timeline
Generic

Bladimir Lejuez

Prattville,AL

Summary

Dedicated Generalist Operator with strong communication skills and sound judgment. A valuable support system for team leads and various departments, I excel at working independently or collaboratively to ensure timely completion of daily goals. Seasoned Customer Associate with years of experience dedicated to providing highest quality service and making people feel welcome. Committed to furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Lowe’s Home Improvement
06.2023 - Current
  • Be customer’s first line of support by listening to their needs and finding answers and solutions to their questions and problems
  • Maintain product availability and ease of access by keeping bays filled, clean and free of debris
  • Forklift Certified. Able to drive a forklift to load and unload trucks, pallets and anything else needed.
  • Sustain highest level of knowledge with concern to our products, heavy machinery customer policy, through online self-study and certifications
  • Coordinate with other departments in order to increase proficiency and lighten our workload, and thus provide customers with their best experience.

Owner/ Personal Trainer

Bodiez By Blad, LLC
04.2016 - 06.2023
  • Analyze the client’s Physical Fitness through a series of movements to determine the client’s needs and limitations
  • Create custom programs per individual needs and train/ coach/ guide the clients through their individual programs
  • Create solutions to their individual problems with the help of fitness in collaboration with like-minded professionals in the health industry.

Certified Personal Trainer

Velocity Fitness
02.2011 - 04.2016
  • Help clients by answering questions and concerns they might have related to their fitness goals
  • Educate clients on usage/ operations of exercise equipment
  • Teach fitness classes to groups ranging from 2 – 15 people
  • Consult with clients to create fitness programs specific to their individual needs.

Education

Associate in architecture -

Professional Education Intermediate
Oranjestad, AUA

Skills

  • Critical thinking
  • Customer service
  • Empathetic
  • Self-motivated
  • Problem-solving
  • Problem Resolution
  • Forklift Operator
  • Class CDL-A Driver/Operator

Leadership Experience

I have successfully collaborated and trained Professionals (Doctors, Nurses, Lawyers, and Bankers) as well as non-professionals to achieve their fitness-related goals. I have led several projects at these jobs with little or no need for direction from my manager. I am a quick thinker and have the mind of a problem solver, with the capacity to lead.

References

Available upon request.

Communication Skills

I am bilingual, capable of reaching out to both English and Spanish-speaking people. This grants me the opportunity to create access to doors that would otherwise be closed. I made partial use of social media to connect with, motivate, and further instruct current and potential clients during my time Personal Training. I used conferencing tools and Apps to train customers through COVID and from a distance.

Certification

Certified Forklift Operator

Class CDL-A Driver/Operator

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Associate

Lowe’s Home Improvement
06.2023 - Current

Owner/ Personal Trainer

Bodiez By Blad, LLC
04.2016 - 06.2023

Certified Personal Trainer

Velocity Fitness
02.2011 - 04.2016

Associate in architecture -

Professional Education Intermediate

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Bladimir Lejuez