Blair Anderson
Wilmington,DE
Summary
Results-driven professional with extensive experience in dining operations and staff development. Skilled in financial reporting and menu planning, consistently achieving high levels of guest satisfaction and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Dining Room Manager
Maris Grove
Glen Mills, Pennsylvania
10.2022 - Current
- Supported daily dining room operations and enhanced guest service activities.
- Assisted in training new staff on service standards and procedures.
- Monitored guest feedback to enhance overall dining experience.
- Managed inventory of dining supplies and equipment to ensure availability and reduce waste.
- Facilitated weekly meetings with staff to align on upcoming events, menu changes, and service standards.
- Ensured compliance with health codes and safety regulations.
- Oversaw the preparation of all food items in accordance with recipes and established standards.
Assistant General Manager
Michaels Genuine Food & Drink
Miami, Florida
10.2018 - 09.2022
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Managed daily operations of the store, including scheduling and supervising staff.
- Coordinated daily operations and staff scheduling for efficient restaurant management.
- Developed training programs to enhance staff skills and service quality.
- Assisted in budgeting and forecasting for operational expenses and revenue projections.
- Led team meetings to communicate goals, updates, and performance expectations.
Executive Chef
Michaels Genuine Food & Drink
Miami, FL
09.2014 - 10.2018
- Developed new menu items, managed food expenses, and ensured quality standards were met.
- Supervised the selection, training, scheduling, and performance of kitchen personnel.
- Planned weekly production schedules to maximize efficiency while minimizing waste.
- Controlled labor costs through effective use of staff scheduling techniques.
- Coordinated with suppliers to source high-quality ingredients for menu items.
- Managed inventory levels to minimize waste and optimize food costs.
- Collaborated with front-of-house staff to enhance guest dining experiences.
- Coordinated menu planning, recipe development, and streamlined daily restaurant operations.
Chef/Assistant General Manager
Carrabba's Restaurant
Miami, Florida
01.2008 - 09.2014
- Resolved customer complaints swiftly, ensuring high-quality service delivery and customer satisfaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Oversaw daily business operations, managing budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Created schedules and monitored payroll to remain within budget.
- Monitored inventory levels and ordered supplies to ensure availability.
- Coordinated prep list and streamlined work processes for efficient banquet cooking operations.
- Supervised food safety practices to comply with health regulations consistently.
Education
Bachelor of Science - Hospitality Administration And Management
Johnson & Wales University
Miami, FL06.2004
Skills
- Menu planning
- Cost control
- Inventory management
- Sanitation standards
- Health and safety compliance
- Nutrition awareness
- Financial reporting
- Staff training
- Staff retention strategies
- Customer relationship management
- Guest service
Certification
Serve Safe Certification
Timeline
Assistant Dining Room Manager
Maris Grove
10.2022 - Current
Assistant General Manager
Michaels Genuine Food & Drink
10.2018 - 09.2022
Executive Chef
Michaels Genuine Food & Drink
09.2014 - 10.2018
Chef/Assistant General Manager
Carrabba's Restaurant
01.2008 - 09.2014
Bachelor of Science - Hospitality Administration And Management
Johnson & Wales University